This could be useful if your operating system stopped working properly, got corrupted or infected with a virus.

WARNING! Running system restore utility will erase all personal data on the hard drive and re-image it back to factory defaults. Make sure all personal data is backed up before reinstalling the operating system. Also, make sure the laptop is running on AC adapter power during the recovery process.

These days most laptops are sold without recovery discs. Instead they have a hidden (or visible) recovery partition with the factory image. In order to re-image the hard drive back to factory defaults it’s necessary to initiate the recovery wizard and it’s very similar for many different laptop brands.

As an example I’ll show step-by-step operating system re-installation process on HP laptops.

Again, it will be the same or very similar for other laptop brands.

How to start Recovery Manager on HP laptops.

STEP 1.

Turn on the laptop and press the F8 key when HP (or any other brand) logo appears on the screen.

STEP 2.

On the next screen you should see Advanced Boot Options.

If for some reason you don’t get this screen, restart the laptop and press on the F8 key again.

From all available options select the very first line: Repair Your Computer and press on the Enter key.

STEP 3.

This should take you to the System Recovery Options.

Select available language and keyboard layout. Press on the next button.

STEP 4.

On the next screen select your user name (must be user with administrative rights) from the drop down menu.

Enter the user password and press the OK button.

STEP 5.

This will take you to the next System Recovery Options window.

The last option will be HP Recovery Manager. Click on it.

STEP 6.

This will take you to the next window: HP Recovery Manager.

There are many different options here and one of them – System Recovery (Restore your computer to its original factory conditions).

Select this option and follow the instructions on the screen.

How to start Recovery Wizard on Toshiba laptops.

In order to start Toshiba Recovery Wizard you follow STEPS 1-5.

This will bring you to the same System Recovery Options with Toshiba Recovery Wizard at the end.

Click on the Toshiba Recovery Wizard button.

On the next scree you’ll see Toshiba warning about data deletion. Click the next button.

In the next Toshiba Recovery Wizard window you can select Recover to out-of-box state option.

Click on the next button and follow instructions.

How to start Backup and Recovery Manager on Dell laptops.

Here’s another example. Now it’s for Dell laptops.

Again, follow steps 1-5 and on the System Recovery Options select the very last option: Dell Backup and Recovery Managers.

This will take you to the next window where you can start the operating system re-installation process. Follow the instructions.

Let’s say you were fixing a laptop yourself and accidentally damaged the touchpad connector or any other similar connector. The problem is the touchpad connector soldered to the motherboard and it’s impossible to replace it with regular soldering tools. Also, these connectors are not sold separately which makes the replacement even more impossible.

Well, the connector is broken and cannot be replaced. Let’s try to repair it. We’ll do it using the same technique as for fixing the broken keyboard connector.

On the following picture you see a typical laptop touchpad connector. The connector has а white base (permanently attached to the motherboard) and locking tab (moving part).

In order to unlock the connector you lift up the left side of the locking tab. The locking tap opens up at a 90 degree angle and releases the touchpad cable. After that you pull the cable from the connector.

On the following picture you see a broken touchpad connector. I wasn’t careful enough and separated the locking tab from the connector base.

Unfortunately there is no way to attached broken tab back to the base.

Here’s how I fixed the broken connector.

Insert the touchpad cable back into the connector. The touchpad cable has contacts on the bottom side – the side which is facing the motherboard.

In order to work properly the cable contacts have to touch contacts inside the connector but it’s not happening when the locking tab is missing.

Find a small piece of plastic. It has to fit inside the connector and be thick enough to fit tightly between the four metal hinges and touchpad cable.

Insert this piece of plastic into the connector. At the same time make sure the touchpad cable also inserted into the connector.

On the following picture you see the touchpad cable seated tightly inside the connector.

The piece of plastic applies pressure on the touchpad cable and it makes good connection with contacts inside the connector. The touchpad works again!

Now you can secure the connection with sticky electrical tape.

This simple trick fixed my touchpad.

Here’s another type of touchpad connector.

The locking tab is broken and also separated from the connector base.

Position the broken tab the way it was plugged in before but do not push it into the connector yet.

Now insert the touchpad cable. In most cases it goes under the locking tab.

Push the cable all the way into the connector.

While holding the cable, push the locking tab into the connector.

Even though the locking tab is broken, it should secure the tochpad cable.

Again, apply some sticky electrical tape over the connection to secure it.

I will not be digging into the operating system related problems, only laptop hardware issues.

I’ll provide most common laptop failure descriptions and give some suggestions how to troubleshoot or repair the problem.

Problem 1.
Laptop doesn’t turn on at all.

Problem description: When you plug the AC adapter into the laptop, there are no lights turning on at all. When you push on the power button, nothing happens. The laptop appears to be completely dead, makes no sounds, no indications of life.

Possible problem:
- AC adapter failed and the battery discharged completely. First of all, test the AC adapter. If it’s dead, replace the adapter.
- DC jack separated from the motherboard (or DC jack broken) and the laptop doesn’t get any power from the AC adapter. In this case the DC jack has to be replaced.
- Laptop motherboard failed. If that’s the case, most likely the laptop not worth fixing.

Here are some tips for testing laptop AC adapter and DC jack connector.

Also, make sure to read step-by-step instructions for troubleshooting dead laptops.

Problem 2.
Laptop turns on but screen is blank.

Problem description: The laptop turns on, LED lights on the laptop turn on, cooling fan works but nothing appears on the screen. The screen is completely black and blank. There is no image on the screen at all, not even a very dim image.

Possible problem:
- This problem could be related to the memory failure. It’s possible one of the memory modules failed and the laptop doesn’t turn on because of that. In this case you can try reseating memory modules to make sure they are making good contact with the slot. You can try removing memory modules one by one and test the laptop with only one memory module installed. You can try replacing memory modules with new modules.
- If reseating/replacing memory modules doesn’t help, try removing the hard drive, DVD drive, modem, wireless card, keyboard, etc… In other words, disassemble the laptop to bare minimum and test again. If the laptop still doesn’t turn on, most likely you have failed motherboard or processor.

Read this guide for barebone laptop troubleshooting.

Problem 3.
Laptop turns on and off repeatedly.

Problem description:
The laptop turn on without showing any image on the screen. After a few seconds the laptop turns off by itself. Then it turns on and off again. It continue turning on and off repeatedly until you power off the laptop completely.

Possible problem:
Most likely it happens because of some kind of motherboard failure. You can try reseating/replacing memory as I described in the Problem 2. If it doesn’t help, I would say this is motherboard related failure.
In most cases it’s not worth replacing the motherboard, better to buy a new laptop.

Problem 4.
Laptop makes noise while running.

Problem description:
The laptop turns on and everything works fine, except it makes some constant weird grinding or rattling noises. Some laptops make noises all the time, other laptops have them intermittently.

Possible problem:
In most cases this noise is coming from the cooling fan or laptop hard drive. You can turn on the laptop, wait until it starts making noise and after that listen closely on the bottom of the laptop. If the laptop starts making noise when the cooling fan starts running, most likely you have a failing fan. Replace the cooling fan.

If the laptop makes noise even when the fan not spinning, probably it’s coming from the hard drive. Back up all personal data from the hard drive as soon as possible, it can fail any moment. Replace the hard drive.

Here’s another technique to figure out if the noise coming from the fan or hard drive. Remove the hard drive from the laptop and stat the laptop. Wait until it warms up and the fan starts spinning. If the laptop still makes same noise even when the hard drive removed, most likely it’s bad fan.

Problem 5.
Laptop shuts down or freezes while in use.

Problem description:
The laptop turns on and runs properly but after a while it freezes or shuts down without any warning. When it happens, the laptop feels hot on the bottom. Also, the cooling fan works harder than usual.

Possible problem:
Most likely this is heat related issue. It happens because the cooling module gets clogged with dust and the laptop cannot “breath” properly. The laptop shuts down or freezes because the processor (CPU) overheats. Cleaning the cooling fan and heatsink should fix the problem.

Here’s how you fix laptop heat related problems.

Problem 6.
Laptop battery not charging properly.

Problem description:
The laptop battery stopped charging properly. It’s not charging at all or charges only after you adjust the position of AC adapter plug inside the power connector on the laptop.

Possible problem:
- Failed battery.  If the battery stopped charging completely try reconnecting the battery first. If it doesn’t help, remove the battery and try running the laptop just from AC adapter. If the laptop runs fine from AC adapter but doesn’t charge the battery at all, most likely it’s either bad battery or motherboard problem. Try replacing the battery first.
- Loose DC power connector. If the battery charges only after you adjust the position of AC adapter tip inside the connector, this is DC jack related problem.

Here are some tips for troubleshooting battery charging problems.

Problem 7.
Screen light doesn’t work or fails while the laptop running.

Problem description:
The laptop starts properly but after a while the screen light turns off. The image still appears on the screen but it’s very dark. In some cases the screen light never starts but you still can see a very faint image on the screen. In all cases the laptop video appears to be fine on the external monitor or TV.

Possible problem:
Most likely it’s either the screen inverter or screen backlight lamp (CCFL) failure.  Both fail very similarly causing the screen light to go off. In order to trobuleshoot this kind of failure effectively, you’ll need some spare parts: either new working inverter or known good backlight lamp.

The following article explains how to troubleshoot laptop backlight failure.

Problem 8.
Laptop has strange or garbled image on the screen.

Problem description:
The laptop turns on properly but shows bad, wrong or garbled image on the screen.

Possible problem:
- Graphics card failure. First of all, test your laptop with image output on the external monitor. If you see the same problem on the external screen, most likely this is graphics card related failure.
- If the problem appears only on the laptop screen, it could be related to one of the following: poor connection between the video cable and motherboard or LCD screen or failed video cable or failed LCD screen.

This article shows some examples of failed laptop video and explains how to narrow down the problem.

Also, read this article explain why a laptop shown strange colors on the screen.

Problem 9.
Some laptop keyboard keys stopped working.

Problem description:
The laptop turns on and runs properly but some keyboard keys do not work at all or type wrong characters.

Possible problem:
Most likely this the keyboard failed. Laptop keyboards are not repairable. If some keys stopped working, you’ll have to replace the keyboard.

Problem 10.
Missing or broken keys on laptop keyboard.

Problem description:
A key got separated from the laptop keyboard.

Problem solution:
If a key got separated from the keyboard, it’s still possible to fix it without replacing the entire keyboard.
Hopefully you didn’t damage the key hinges.
If you have many keys missing, probably it makes sense to replace the whole keyboard.

The following article explains how to attach a key back to the keyboard.

Problem 11.
Laptop makes repetitive beep sound on startup.

Problem description:
You turn on the laptop but there is no video on the screen. Instead, the laptop makes repetitive beeping sound. You can “fix” the problem if you press on the keyboard keys.

Problem solution:
Most likely it happens because there is a stuck key on the keyboard. In this case you’ll have to replace the keyboard.

Problem 12.
Liquid spilled on laptop.

Problem description:
You spilled something on the laptop and it’s stopped working.

Problem solution:
Liquid spills are very dangerous and unpredictable. If it happened, turn off the laptop ASAP, remove the battery and do not use it until all internal parts are inspected for liquid damage.
It’s sill possible the laptop will work again after you clean the damage.

This post explains how to deal with laptop liquid spills.

IMPORTANT: If you spilled something on your laptop you should stop using it right away, even if the laptop appears to be running good. Right after the spill you should turn it off, unplug the power adapter and remove the battery. The laptop should be disassembled as soon as possible and all internal parts should be inspected for liquid damage.

Liquid spills are very unpredictable and even a small amount of liquid spilled on the laptop can cause a serious damage.

IF YOU SPILLED A SMALL AMOUNT OF LIQUID ON THE KEYBOARD

Let’s say you spilled less than a teaspoon of liquid on the keyboard and the keyboard stopped working properly, but anything else works fine.

It that’s the case, it could be enough to remove just the keyboard for the liquid damage inspection. Turn off the laptop, unplug the AC adapter and remove the battery. Now remove the keyboard and take a closer look underneath.

Search for any liquid presence under the keyboard.

- If you see liquid on the motherboard, you’ll have to disassemble the laptop completely for the further inspection.
- If the motherboard appears to be completely dry, do not disassemble it any further. Replace the keyboard with a new one and test the laptop. Hopefully replacing the keyboard will fix it.

IF YOU SPILLED SUFFICIENT AMOUNT OF LIQUID ON THE TOP COVER

If you spilled a lot of liquid on the laptop, turn off the laptop, unplug the power adapter and remove the battery AS SOON AS POSSIBLE.

Most likely it will be necessary to remove the top cover and inspect the motherboard.

Search for any liquid presence on the back side of the top cover and motherboard.

If you found liquid on the motherboard, probably you’ll have to remove it from the laptop in order to inspect the other side of the motherboard.

HOW TO CLEAN UP LIQUID DAMAGE

If you found liquid inside the laptop, you can wipe it out with a soft cloth.

Be very careful wiping the motherboard. There are many very small components on the board and you don’t want to damage them.

If you find any corrosion on the motherboard, you can clean it with a toothbrush and 91%-99% isopropyl alcohol.

Make sure the motherboard (or any other internal component) is completely dry before testing it.

IF YOU SPILLED SOME LIQUID ON THE SCREEN

If you spilled liquid on the screen, wipe it out clean as soon as possible. The liquid might get inside the LCD screen and you don’t want that. If it happens, you’ll get very irritating liquid stains on the white background. In one of the previous post I showed how to clean laptop screen with liquid damage. Believe me, it’s not easy. But if it happens, just replace the whole screen.

HOW TO ASSEMBLE A LAPTOP AFTER LIQUID SPILL CLEANING

Do not assemble the laptop completely after cleaning internal parts. Do it step by step.

First, assemble just main components of the laptop: motherboard, CPU with the cooling fan and memory modules. Now turn it on and see if you can get any image on the screen.

If the laptop turns on and you can see the image, start adding other parts one by one and test after each step.

If the laptop doesn’t start, take another look at the motherboard and other components. Maybe you missed an area with liquid damage. Try cleaning it again.

If nothing helps and the laptop doesn’t turn on, most likely the motherboard (or other component) is damaged.

HOW TO RECOVER DATA FROM LAPTOP HARD DRIVE

Let’s say the laptop is dead and you cannot do anything to make it work. In this case you still should be able to recover personal data from the hard drive. I assume the hard drive wasn’t damaged by liquid spill. You can access data using an external USB enclosure.

WHEN CAN YOU USE THIS RECOVERY GUIDE?

1. The guide will work if your operating system damaged but the laptop (or desktop PC) hardware still works fine.
2. The guide might work if the hard drive has some minor damage, like a few bad sectors.

PREPARING FOR RECOVERY

For this recovery I’ll be using a Ubuntu CD (Linux OS). Also, you can create a bootable Ubuntu USB stick and use that instead of the CD. Don’t worry, you don’t have to be a Linux guru for that. The interface will be very similar to Windows OS.

You’ll need another working computer to download and create a bootable Ubundu CD or USB stick.

1. Download the latest version of Ubuntu OS here. When you click on the download button you’ll start downloading an ISO image.

2. Burn this ISO image on a CD or create a bootable USB stick. It’s explained on the same Ubuntu download page, just scroll a little bit down.

3. Find the target drive where you going to save recovered files. You can use an external USB hard drive or USB memory stick. The target drive can be formatted with any common Windows file system: FAT, FAT32, NTFS.

DATA RECOVERY PROCESS

STEP 1.
Boot your laptop from the Ubuntu CD or USB stick. Simply insert the CD or USB stick and restart the computer.
If the laptop (of desktop PC) keeps trying to boot from the internal hard drive, you’ll have to enter the BIOS setup menu and change the boot order. Set your CD/DVD drive or USB stick as first device in the boot order. Safe changes and restart the computer.

From my experience, Ubuntu OS works fine with most laptop and desktop PC hardware and you shouldn’t have any problem booting it to the desktop. It may not work if your computer hardware is too new.

STEP 2.
The computer will start booting from the CD or USB stick.
Now read carefully!
After some time a welcome screen will pop up. On this screen you can choose your language and choose between two options: Try Ubuntu and Install Ubuntu.
Select Try Ubuntu. In this case Linux OS will run directly from the CD or USB stick without changing any files on the hard drive.

STEP 3.
Ubuntu OS will continue loading and after a while you’ll boot to the desktop, as it shown on the following picture.

STEP 4.
In order to access the internal hard drive, you click on Places in the top toolbar. You should see your internal hard drive in the drop down menu under the Computer.

STEP 5.
When you click on the internal hard drive a new window will open up. In this window you’ll see all files located on the hard drive.

STEP 6.
Now plug in your target drive: external USB hard drive or USB flash drive.
Another window will pop up. In this window you’ll see files located on the external drive. In my case I have no files on the external drive, that’s why the window is empty.
You can move windows same way you do it in Windows OS. Arrange both windows as you like.

STEP 7.
Finally, drag and drop needed files from the internal hard drive to the external drive.
After the transfer is done, you can unplug the external drive and use it on any other computer.

IF YOU HAVE FAILED HARDWARE

In case if your laptop (or desktop PC) has faulty hardware, you should try recovery with external USB enclosure.

This method should work for the following models: HP Pavilion dv2000, Pavilion dv6000, Pavilion dv9000, Compaq Presario v3000, Presario v6000, HP Pavilion tx1000, Pavilion tx2000.

By the way, I just fixed my son’s Xbox 360 with red ring of death (error 74) using exactly same technique.

MOST COMMON PROBLEM SYMPTOMS

1. Laptop turns on with garbled video on the internal laptop screen and external monitor.
2. Laptop turns on as normal but there is no video on the internal laptop screen or external monitor.

MY UNDERSTANDING OF THE PROBLEM

The NVIDIA graphics chip soldered to the motherboard. When the laptop gets very hot, the NVIDIA chip separates from the motherboard and laptop video fails.

HOW TO FIX FAILED NVIDIA CHIP

I have previous posts explaining how I fixed same problem by baking the motherboard in an oven or bubble-wrapping the laptop. But today I’m going to fix the motherboard using a heat gun. Basically, I’m going to heat up the NVIDIA chip with a heat gun to solder it back to the motherboard (reflow). I think this method is more reliable and the repair should last for a while.

WARNING!

There is no guaranty this method works all the time. While doing this repair you may damage the motherboard and make it unrepairable. Also, you may damage the laptop while taking it apart.
Proceed at your own risk and don’t blame me if you turned your laptop into a very expensive door stop.
If you don’t feel comfortable doing this repair, take your laptop to the repair shop.

HOW I FIXED THE MOTHERBOARD

First of all, you’ll have to disassemble the laptop and remove the motherboard. You can find laptop disassembly procedure in the service manual. If you having trouble finding the manual, leave a comment and maybe I can point you to the right direction.

In my example I’m using a motherboard removed from HP Pavilion tx2000 laptop.

In most laptops the graphics chip located under the CPU heatsink (and it has NVIDIA logo on it), so there shouldn’t be a problem locating the chip. The chip has a glossy top surface.

For this repair I’m going to use an Ecoheat heat gun EC-100.

In order to figure out how to position the heat gun and for how long, I tested it on a penny with a small piece of solder on the top.

The Ecoheat heat gun has a switch on the handle. There are two positions for the switch. Position 1 – slow. Position 2 – fast.
I used position 1 – slow.
I positioned the heat gun about 1 inch away from the penny and turned it on.

After about 40-45 second the solder started melting. After 50 seconds the solder melted completely.

To protect the motherboard from the heat I used a regular cooking aluminum foil. I cut off a piece of aluminum foil and folded it a few times to make my protection shield thicker. After that I cut off a square opening right in the middle, same size as the NVIDIA chip.

After I removed the heat sink, I had some old thermal grease stuck on the NVIDIA graphics chip. You can remove old thermal grease using alcohol swabs. It’s not necessary to make it perfectly clean. Just make sure there are no large chunks of thermal grease on the chip.

UPDATE: Some people mentioned that I should have applied some liquid flux underneath the NVIDIA chip for better results. I didn’t do it this time. I’ll definitely do it next time if the motherboard fails again. I found this video explaining how to apply liquid flux under the GPU chip. This video was made for Xbox 360 motherboard but should apply to any laptop motherboard too.

Liquid flux for GPU reflow available on eBay.

Finally, I positioned the heat gun above the NVIDIA chip about 1 inch away and turned the heat gun into the position 1.

After 50 seconds I turned it off and let the motherboard cool down for about 20 minutes.

Don’t forget to apply new thermal grease on the NVIDIA chip when you install the heat sink.
Some laptops use thermal pads instead of grease. If that’s the case with your laptop, make sure the thermal pad positioned correctly.

After I assembled the laptop back together, the video started properly!
The NVIDIA graphics chip problem fixed!
Will it last for a long time? I don’t know. Still testing.

Most likely this problem is heat related. Take a look at the following picture.

Any laptop has a cooling module which consists of heatsink and cooling fan. When laptop is working, the processor (CPU) heats up and because of that the heatsink is getting hot too. At some temperature level, the fan kicks in and cools down the heatsink.

The problem starts when the laptop cooling module collects too much dust inside. Usually dust collects between the fan and heatsink. Dust clogs the heatsink and kills normal airflow inside the cooling module. Eventually, the processor gets very hot and the laptop turns off unexpectedly or freezes. This problem can be fixed by cleaning the laptop cooling module.

Cleaning laptop cooling module.

Some laptops give you an easy access to the heatsink and fan. In laptops like that you can access the cooling module through the bottom cover.

In my example I had to remove the cooling module. Otherwise, I wouldn’t be able to remove the fan and access the heatsink. In some laptops you can remove the fan without separating the heatsink from the CPU.

After I removed the fan, I found a thick layer of dust inside the heatsink. Cleaning the heatsink should fix any heat related problems.

Apply thermal paste on the processor.

If thermal paste on the processor dried out, you should replace it with fresh thermal paste.

Remove old thermal paste from the processor and heatsink using alcohol swab.

WARNING: In some laptops the heatsink also covers the graphics chip. The part of the heatsink which covers the graphics chip might have thermal pad on it instead of regular thermal paste. Do not replace thermal pad with thermal paste! Do not apply thermal paste on the thermal pad! Just leave thermal pad alone and apply thermal paste only on the processor.

I usually use Shin-Etsu thermal paste which is relatively cheap and performs well.

After applying new thermal paste, install the heatsink and fan back into the laptop. Do not forget to connect the fan cable to the motherboard!

What if cooling module cannot be accessed easily?

In some laptops the cooling module is buried deep inside the case and cannot be easily accessed and removed. In order to remove the cooling module it’s necessary to disassemble the whole laptop but it’s only for experienced users.

In laptops like that you can use the following technique:

Buy a can of computer compressed air.
1. Blow air into the fan grill on the bottom of the laptop.
2. Blow air into the grill on the side of the laptop.
Switch direction a few times until all dust is gone. Most likely this quick cleaning will fix your laptop overheating problem.

In this post I explain some basic troubleshooting techniques in case if your laptop screen started showing strange or incorrect colors.
You have to know how to disassemble the laptop in order to use following troubleshooting techniques.

TEST LAPTOP WITH EXTERNAL MONITOR.

The main step is testing how laptop outputs video on an external monitor (or TV).
You can connect your laptop to an external monitor using VGA cable, DVI cable, HDMI cable or S-Video cable, it depends on a type of connector you have on the laptop. Most laptops have VGA connector, so it would be the most common way to connect.

In my example I’m connecting to an external monitor via VGA connector.

Some laptops detect external monitor automatically and start showing image on both screens right from startup.
Other laptops can detect the monitor but display image only on one screen (internal or external). In this case you’ll have to switch video between internal and external using the Fn key and one of the F* keys in the top row of the keyboard. This combination varies for different laptop brands, for example it’s Fn+F5 for Toshiba, Fn+F4 for HP, Fn+F8 for Dell, Fn+F7 Lenovo etc…

WHAT VIDEO ON EXTERNAL MONITOR CAN TELL?

If both, the internal screen and external monitor (or TV) show strange or incorrect colors or any other image distortion, this is the graphics card failure.
If only the laptop screen shows strange colors or any other distortion but external image appears to be normal (as in my example), the problem is somewhere inside the laptop display. It could be bad connection, bad LCD cable or bad LCD screen.

Let’s narrow down the problem one by one.

TRY RESEATING LCD CABLE CONNECTOR ON MOTHERBOARD.

The laptop screen receives data signal from the motherboard via LCD cable. If the LCD cable not making good connection with the motherboard, it might cause image or color distortion on the screen. Try reseating the LCD cable connector and see if it fixes the problem. Make sure the LCD cable connector plugged correctly.

In most laptops the LCD cable connector located under the keyboard bezel (aka keyboard cover). If it’s not there, most likely you’ll find it somewhere under the keyboard.

WIGGLE THE LCD CABLE.

The LCD cable runs inside the laptop display, under the LCD screen. For this test it’s necessary to disassemble the display, so you can access the cable.
A pinched or damaged wire inside the LCD cable also can cause color distortion.

Try wiggling the LCD cable while the laptop is running. If wiggling the LCD cable affects image on the screen in any way (it starts shown different colors, lines, or image clears to normal, etc…) most likely the LCD cable is defective and has to be replaced. Try replacing the cable.
On the other hand, if wiggling the cable doesn’t affect image on the screen at all, most likely the cable is good and your problem related to the LCD screen failure. In this case you’ll have to replace the LCD screen.

APPLY SOME PRESSURE TO THE DISPLAY.

Try applying some reasonable pressure to the top part of the display assembly. Squeeze it with your fingers.

If the screen starts showing different colors, lines, or clears to normal when you squeeze the top part of the display panel, most likely this is LCD screen failure. In this case you’ll have to replace the LCD screen.

Also, you might be interested in the following posts:

Troubleshooting laptop with backlight failure.
How to test LCD screen inverter in a laptop.
Laptop has bad video on the LCD screen. What is wrong?
How to troubleshoot and fix laptop video problems.

Here are some HP models affected by this known video failure problem: HP Pavilion dv2000, dv6000, dv9000, tx1000 tablet PC, Compaq 700, v3000, v6000 and probably some others.

If you know more models, please mention them in comments after this post.

CAUSE OF THE PROBLEM:

As I know, the video problem somehow related to NVIDIA chip located on the motherboard. Overtime the NVIDIA chip separates from the motherboard and the laptop video fails.

SYMPTOMS OF THE PROBLEM:

When you turn on the laptop, all LEDs light up but there is no video on the laptop screen or external monitor. The laptop screen remains completely black and blank. The cooling fan spins as normal, on some models it stars spinning right away on other models after some time.

I found this trick mentioned by Walliot (comment 85) in this post. This trick called “towel fix” and used to fix “no video” issue in xbox360.

HOW TO FIX:

1. Remove laptop battery and hard drive.
2. Plug the AC adapter and turn on the laptop. Make sure the laptop is actually on, all LEDs should work.
3. Wrap the laptop with towels so all air intakes are closed.
4. Keeps the laptop wrapped in the towel for about one hours.
5. Unplug the AC adapter from the wall the let the laptop cool down (do not touch it for a while).
6. Unwrap the laptop and try tuning it on.

I didn’t really believe that this trick might work and tried it just because of curiosity but… IT WORKED!!!!

LAPTOP #1. HP tx1000 Tablet PC.

First, I tried this fix on a failed HP tx1000 Tablet PC.
I didn’t have paper towels at work but I had plenty of bubble wrap.
I closed the laptop in a tablet mode (with hard drive and battery removed), plugged the AC adapter and wrapped the laptop properly in bubble wrap.

After that I just waited for about two hours and unplugged AC adapter from the wall.
Waited for about 30 minutes and tried turning it on.
Success!!! The laptop started with video.

I just couldn’t stop and tried the fix on another failed laptop.

LAPTOP #2. HP Pavilion dv6000.
This is a different model with very similar failure symptoms. It turns on, all LED lights work but there is no video.

This time I didn’t something extra. To make sure there is no cool air coming into the laptop though bubble wrap, I closed all air vents with sticky tape.

After that I turned on the laptop from AC adapter (again with hard drive and battery removed) and wrapped the laptop base with bubble wrap.

The laptop was running like that for about 60-70 minutes but then I noticed that all LED lights went off. Not sure what happened, maybe the laptop overheated too much and shut down on its own. Anyway, I didn’t touch it for about 30 minutes and let it cool down.

My fix was successful again! The laptop turned on with video and booted to the desktop.

HOW THIS FIX WORKS:

Here’s my understanding of how this fix works.
When you run a laptop wrapped in towels (bubble wrap in my case), it gets very hot because there is no air circulation inside the heatsink. The heatsink and GPU (NVIDIA chip) run so hot that it melt solder between the chip and motherboard and the video chip gets resoldered to the motherboard.

Now I have to test for how long this fix last.

RELATED POSTS:

In one of the previous posts I explained how I fixed failed video chip by backing the motherboard in an oven.
In one of the following posts I explain how to reflow failed NVIDIA graphics chip with a heat gun.

Example 1.

Laptop detects the battery but shuts off when AC adapter unplugged.

When you move the cursor arrow over the battery icon while the laptop is connected to AC adapter, it show the remaining battery charge and says “charging”.

The batter power meter utility (if available) also shows that battery is connected and charging.

But… as soon as you unplug the AC adapter, the laptop shuts off completely.

Possible problems:
1. The battery not seated correctly. Try reconnecting the battery.
2. The battery contacts got dirty or oxidized and the battery is not making good connection with the motherboard. Try reconnecting the battery a few times.
3. If reconnecting the battery doesn’t help, most likely the battery is bad and has to be replaced.
4. If you replaced the battery but the problem still exists, this is motherboard related failure. Apparently the battery charging circuit has failed. In this case the whole motherboard has to be replaced (or repaired on component level).

Example 2.

The battery not detected by the laptop.

The battery is installed and you know it’s connected correctly but there is a red cross on the battery icon.

If you move the cursor arrow over the battery icon, it says “no battery detected”.

Possible problems:
1. Most likely the battery is bad. You have a very good chance to fix this problem by replacing the battery.
2. If replacing the battery doesn’t help, this is motherboard related failure. The motherboard has to be replaced (or repaired on component level).

Example 3.

The battery discharges very quickly after it reaches some critical point.

The battery detected by the laptop and charges properly to 100%.
When you unplug the AC adapter, it take normal time to discharge until some critical point (let’s say 80%) but after that the battery discharges very quickly to 0%.

Possible problems:
This is battery related failure. The battery is bad and has to be replaced.

Example 4.

The battery charges only if the power plug positioned correctly.

You have to wiggle the power plug in order to charge the battery. After you find the right position, the battery charges properly.

Possible problems:
1. AC adapter failure. The AC adapter power cable is damaged. You can test your AC adapter with a voltmeter.
2. If the AC adapter works fine, most likely this is power jack (connector where you plug power adapter) failure. In this case the power jack has to be replaced.

In some laptop models the power jack is not soldered to the motherboard, it’s attached to a power harness.

In this case, you can unplug the failed power jack from the motherboard and replace it with a new one.