The article is FUD (fear, uncertainty, doubt) being spread by shills of Best Buy and other retailers to trick you into getting a warranty through them with fictional worst-case scenarios (which do happen, but still are not the norm) and impossibly good outcomes.

This is not true. I don’t work for Best Buy. In this article I shared my experience I had a few years ago with Best Buy.

While getting an extended warranty on a laptop isn’t a horrible investment depending on price, the writer of this article (and some of the commenters) are outright lying to you.

Again, this is not true. I’m not lying. The extended warranty worked very well….. a few years ago, but now it’s different time.
A few years ago laptop prices were high and used laptops had some value even after a couple of years.

they will find a current model that is most comparable in specifications to what you currently have. After two years, it will be the refurbished $349

That’s true. Laptop hardware changes very fast these days but five years ago it was different. I remember that five years ago my customer gladly payed $500-600 to replace a broken screen. Some senior technicians remember customers paying over $1000 to repair a laptop.

Would I pay $250 for an extended warranty now when you can buy a basic laptop for $350??? I wouldn’t, unless it’s a very expensive laptop.

If you purchased an extended warranty but couldn’t use it, I feel bad for you. You should work on improving your negotiation skills. Do you think they gladly replaced my laptop? No way. But after I talked to a few different managers they didn’t have any other choice.

The article is FUD (fear, uncertainty, doubt) being spread by shills of Best Buy and other retailers to trick you into getting a warranty through them with fictional worst-case scenarios (which do happen, but still are not the norm) and impossibly good outcomes. While getting an extended warranty on a laptop isn’t a horrible investment depending on price, the writer of this article (and some of the commenters) are outright lying to you.

TOSHIBA CORP, in Irvine called me today, and said “what do you expect,they you have a 3 year old computer” and basically said, they they have nothing to do with the computer after the initial one year warranty. My concerns, he says is all with System NET, from System Guard.

CRAZY. Somehow I have to fight this. Anyone having any ideas how to help me, please write me at jaspiere@hotmail.com
thanks

Jim

I always pay for everything with a gold/platinum/AMEX, etc. credit card because they double the manufacturer’s warranty.

That’s a good idea. I’m doing exactly the same and buying all stuff on my Visa but I’ve never tried making a claim through my card. Does it work? Is it easy?

Also, know that warranties may expire when you are given a replacement product. I would like to think that if I buy a 3 year warranty, I get 3 years of computer use with no further expense, even if they have to replace the item.

Yep, if they replace the laptop covered by the extended warranty, you’ll have to buy it again for your new laptop. But I can’t complain. It worked for me two times.
Now I’m running a Toshiba Satellite laptop and my 3 year warranty is almost over, but this thing just doesn’t break.

Also, know that warranties may expire when you are given a replacement product. I would like to think that if I buy a 3 year warranty, I get 3 years of computer use with no further expense, even if they have to replace the item.

We purchased a fully-loaded Sony Vaio with 17″screen in September 2007. Since that date, the hard drive crashed twice, the LCD screen cracked after being dropped, and the hard drive died after the computer was dropped. Guess how much it cost me to have all the repairs done….ZERO! We wisely purchased the protection plan. The LCD repair was $963 alone. The protection plan cost less than $300. Do I think the protection plan is worth it? Hell yes!!!!!

They want $369.+ tax to fix it. We bought three year extended warranty – accidental damage warranty was never mentioned to us. Needless to say I am very frustrated with Toshiba, Bestbuy and the Geeksquad, who basically just want to charge again.

i bought a toshiba Satellite L-310 2 weeks back and my monitor is cracked by my mistake. I have 2 yrs of international warranty but they are asking to pay to replace.

If you purchased a basic 2-year warranty, the broken screen will not be covered. Broken screens, liquid spills, dropped laptops are covered only if you purchase Accidental Damage Protection Plan.

Pls suggest will it not be covered under warranty. pls provide me some ideas to recover the problem.