Toshiba Satellite M35X owners, are you happy with your laptop?
For all “happy” Toshiba Satellite M35X laptop owners.
I just received a very interesting comment for one of my posts. I think that this comment would be very useful for many Toshiba Satellite M35X laptop users and deserves to be published as a standalone post. The comment was submitted by user Hack.
In the following article the author mentions the picture posted here: Toshiba Satellite 1900. Laptop loses power and shuts down without warning.
Here it is:
Well I have arrived with the same problem as the rest of you. I bought a M35X-S149, my first mistake. Let me say that I think Toshiba robbed us all. What a LEMON. My LCD backlight inverter burnt out at 3 months, and now at 12 months and 2 weeks my laptop won’t charge. I called Toshiba and they WILL NOT SEND ME A #041011, nor will anyone who will repair the board for $150-$200. The spring in the audio out jack that holds a plug snug is shot, all output is crackling and worthless.
Talk about pissed. Oh yea I almost forgot, the recall too. The idiots forgot to install proper shielding for the motherboard causing freezing and reboots; of course Toshiba never notified me about the problem. Anyway my anger is causing me to loose my focus.
The author is 95% correct, resolder the circled points in the picture and you should be back in business. Although if the jack itself has problems like mine did, all resoldering the jack will do is PISS YOU OFF. The way that the jack is designed provides a poor connection. There is only one tiny piece of metal that makes contact to the outer negative part of the plug.
Don’t be fooled by looking at the jack from the outside. All of those daisy petals that look like they hug the outside of the plug don’t do anything electrically; they just attempt to hold in the plug in place against a tiny contact at the bottom of the jack in between the daisy petals. The power connection was gradually getting harder and harder to get the orange light to stay lit so it would charge. That was my jack slowly wearing out or quickly wearing out. It took about a month or two. Then finally the jack was noticeably loose, that was the day that the solder point on the positive connection broke loose. It didn’t break loose from the board; the metal pin broke loose inside the solder itself. The craptop would no longer show any lights at all except the blinking orange light of rage. Someone please call Toshiba and tell them to USE FLUX!In the photo, the two solder points on the left and the right hold the outer shielding over the jack and hold it in place. At no point does the outer shielding make contact with the inside of the jack, even though on the board they are all connected. The top center solder point is the negative connection, and the bottom center is the positive. That tip is for those who want to do what I did to fix my craptop.
A new Motherboard is $250 F That
I soldered the wires from an adapt plug [part #64-026] from Radio Shack directly to the board, and then the male version [part #273-1742] to the freshly beheaded power cord. Make sure to only cut the end off, just the plug. If you attempt this you will need some solder wick and at least a 25w iron to pull the jack from the board. Use a 15w iron to solder the new wires in place. Make sure you don’t plug the wires in backwards. The + on the male must line up with the “tip” stamped on the female side, that is the only point of caution. Don’t leave your fixed craptop alone in the presence of useful idiots.
I would just recommend going with the pig tail method for the simple fact that the jack itself is cheap and will stretch and stretch until your craptop no longer charges. So really, who wants to take their laptop apart 2x. The first time my laptop wouldn’t charge unless I slightly pulled it to one side or the other I took the board out only to find only the solder points on the board were solid. The temp fix for that was to make a tiny L shape with a paper clip, crimp it flat, then get it inside the jack and bend out the daisy petals a little bit so it holds the plug in a little better. That fix lasted for a month, the second time 3 weeks, and it wasn’t worth a third attempt, because at this point the wiggle made it obvious that the jack was now loose on the board.
If you want some solid laptop advice, buy a HP/Compaq I Image laptops and desktops in a 3,000+ workstation environment day in and day out. All the machines are HP. I can’t speak for the new models, but the N610c is a nice. I have seen at least 200 of them after 3 years of abuse in the field, and not a single one with a power problem.
Related posts:
Toshiba Satellite M35X, A70 or A75 locks up, freezes up or reboots when you touch the laptop speakers.
Toshiba Satellite 1900. Laptop loses power and shuts down without warning.
Toshiba Satellite M35X and Satellite A75 power jack and battery charge problem.
Entry Filed under: Toshiba Laptop Problems
79 Responses to “Toshiba Satellite M35X owners, are you happy with your laptop?”
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Pages: « 8 7 [6] 5 4 3 2 1 » Show All
April 24th, 2007 at 6:52 pm
Hi. I’ve owned a Toshiba M45-S351 for a little over 2 years and have been generally satisfied with it. The only real problem I’ve encountered was sometimes when I’d plug in the AC adaptor when the battery was almost spent, the laptop would hang. About 2 or 3 months ago I started getting a “Bad or missing OSB logo” message at the Toshiba startup screen. I would just reboot it (sometimes more than once) and the laptop would boot up fine. Finally, about 2 weeks ago, the laptop would suddenly freeze–no cursor movement, no keyboard input. Sometimes, this would happen right away after login, sometimes it would happen 1 or 2 hours later. At first I thought it was some software that I installed so I started uninstalling software. Same problem. I got so frustrated, I decided to reinstall the OS and software that originally came with the laptop. Same problem. What’s weird is the laptop doesn’t hang at all if its in Safe Mode. What should I do?
April 21st, 2007 at 9:31 am
Forgot to add that a few times it had been switched off in a rather heavy way -slippery power cable-, but that was probably taken as granted, and to thank whoever can tell me what I could do to fix my laptop.
April 21st, 2007 at 8:45 am
Hi,
I bought my Satellite M35X three-four years ago, and apart for that funny feeling on my arms touching the speakers (which I now know as common) I’ve never had any big issues till last night.
It has two OS -WXP & Debian- and I’ve been installing different Linux distributions for nearly a year with no trouble.
It has fallen twice, the first after a few days I had bought it, the other one four days ago.
Last night it wouldn’t turn on and when it did for the last time, the booting options were mispelled, as it couldn’t recognise letters as ‘a’, ‘x’ and so on.
It’s dead, isn’t it?
April 20th, 2007 at 9:41 am
I have a toshiba satellite m35x-s3112
the mother board is defected can you help me
find out if toshiba is obligated to replaced the mother board. it is exactly 2 years old
thank you henry punzi
in hallandale fla.
April 10th, 2007 at 10:07 pm
Kim,
It’s very unlikely that Toshiba (as any other manufacturer) will replace your laptop. They are going to repair the laptop until the problem is fixed or you run out of warranty.
April 10th, 2007 at 3:09 pm
I bought a Toshiba M35X-S149 two years ago. I assumed there should be no major differences among the brands, as long as it allows me to browse online. I couldn’t be more wrong!
Toshiba laptop is a piece of junk!!! Even though I had problem with the stupid thing during the two year time I owned it. I finally arrived at the conclusion only yesterday. Because I opened it up and saw exactly why!!!
I experienced charging problem the first month I bought the junk. Warranty covered it. Now my 2 year warranty expired. The charging stopped again. I figured the piece of junk no longer worthes anything, so I tried to open it up by myself…
Two things shocked me: there were a dozen screws on the back cover, I removed all and still couldn’t open the darn thing. Then a I realized there were a piece above the keyboard need be removed. THEN there were many screws inside need be removed to open the stupid thing. Whoever designed the stupid thing deserves needs a brain!
Once I opened it up, Lo and behold, I know exactly why the charging was not working. It uses a small connector that has two tiny alumium feet planted on the to motherboard. When you plugin the charger day in day out, you’ll nudge this piece out of place. That’s exactly what happened. What a briliant design!!! I told my kid, I could use super glue to fix the piece. Then I decided to forget it. Why? Why even bother with the junk!!! I pushed the piece snuggly in, then put the cover back on. A few wiggles after plugging in the charger, the piece fell off from the motherboard all togather!
This is the only Toshiba laptop I bought. It’s last in my life and I’m warning everybody in the world, if you can, do yourself a favour, save some troubles and moeny, STAY AWAY FROM THE STUPID TOSHIBA LAPTOP!
BTW, I have no problem with Toshiba TV sets, I have two at home, 27′ and 41′. They have been great!
April 10th, 2007 at 9:52 am
I’ve just sent my M35X back for the second time in two months. I went for almost a year without using it because of the bad power cord connection. I finally got that fixed and now it continues to shut down at random.
How many times does it have to go back before they will replace it? I am a writer and need a reliable computer for my business. Is there a “lemon law” for these machines? I need something that works and I’ve already paid a fortune for updated software, etc… I can’t afford to purchase another computer…
March 19th, 2007 at 10:43 pm
Ron Usher,
Did you try reimaging the hard drive with the recovery DVD? If not, try it first because it might be just a software issue. NOTE: the recovery process erases everything from the hard drive and loads original factory image.
If it doesn’t help probably there is something wrong with hard ware, try this solution.
March 16th, 2007 at 5:06 pm
I to am a lucky owner of a M35x, when it boots up it doesn,t make it to Windows but comes up with a blue screen saying that ole32.dll is corrupt and just stays there, can anyone suggest a fix. thank you guys
January 18th, 2007 at 7:33 pm
Moorthy,
I think this warranty extension is good only inside the United States. Not sure though. You’ll have to contact Toshiba.