Today I got Toshiba Satellite A105-S2712 for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.
The laptop failure symptoms:
The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn’t light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the Toshiba Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.
The problem repair procedure:
You can easily fix the problem just by updating the BIOS. Toshiba says that the BIOS version should be at least v1.30. So, go to Toshiba website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.
After I updated the BIOS, the battery charging problem disappeared.
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May 18th, 2009 at 10:44 am
Lily,
There is no easy answer to your question. That could be just a bad battery (most likely) or there is a problem with the battery charging circuit on the motherboard (less likely). The only way to find out is replacing the battery with another known good battery.
May 15th, 2009 at 10:51 pm
I have a Toshiba Satellite A200 laptop. I’ve been having problems where I have the battery fully charged in the laptop and I try to turn on the laptop with the power cord plugged in, but it doesn’t recognize the battery as being there and it won’t turn on. After I remove the battery and place it back into the laptop, it turns on but tells me the battery is ~70% charged, even though it was fully charged when it was turned off and not used. Even with the power cord plugged in, it still doesn’t recognize the battery that’s in there and won’t turn on.
Is this likely a battery problem? Thanks!
May 13th, 2009 at 12:24 pm
Sandy,
Remove the battery and start the laptop from the AC adapter. If it works fine when the battery is removed, most likely this is a battery related problem.
There is a chance of motherboard failure, but most likely it’s just the battery.
May 13th, 2009 at 8:27 am
My laptop is Toshiba Satellite R10. One day, I got a message that the battery was low and I might shut down. After that, my battery didn’t work. I can’t turn on with battery. But I can turn on and off with power cable. So please tell me how to check the battery problem or adapter problem. Mine is Adapter or battery problem?
Thanks!
May 10th, 2009 at 2:15 pm
I have a Toshiba laptop and I’m using window vista ultimate on it.I try to use the Toshiba back up disk and it didn’t work, so i use a window ultimate instead. It works properly for a couple of months. Right? I got a problem with my charger, my charger was cut from the site that is connected to the laptop charging jack. I open up the wires and then I reconnect it myself. Its works for a while until recently. Now, my laptop battery is dead and i can’t charge my laptop, when i plug in the charging cord, the charge plug in light is not on or anything. Any one out there can help me out??????????????
Thank you
gob bless you all
rez
May 3rd, 2009 at 6:48 pm
I have a Toshiba Satellite A105 S2236 laptop and the other day I took it to a repair store to get some work done. I brought it home yesterday and it turned on, but nothing showed up, so I had a friend take a look. He found that a black colored wire in the base of the computer underneath the keyboard was dislodged and was unable to put it back. is there an easy way to correct this so I don’t have to shell out more money for repairs?
March 10th, 2009 at 5:28 pm
Hello. I am Colombian. I had the same problem. I search 15 days for the solution. And it occurred to me an idea. What I did was remove the battery and turn ON the laptop with the AC adapter. When Windows start I connect the battery …. and surprisingly the battery start to load. I left it at 100% load. today was 5 days and everything works fine …. Ah, I also upgraded the BIOS. I downloaded the BIOS on Toshiba webpage.
Excusenme my bad English
All DigitAll
March 5th, 2009 at 8:41 am
I removed my battery from my Toshiba Satellite A-105 while the computer was on and it was plugged into the AC outlet (so the power didn’t go off). When I put the battery in again, it no longer charges. My computer registers that the battery is there and the battery charging light is amber, but the battery charge has stayed at 0%. I tried downloading BIOS and that didn’t help. Anyone have any ideas?
March 3rd, 2009 at 12:46 pm
Sonja,
Yep, that’s a common problem. You’ll find disassembly instructions for your Satellite P35 at http://www.irisvista.com/tech/
Also, I posted some power jack repair tips in the following post:
DC power jack repair guide. Do-it-yourself instructions.
Good luck.
March 2nd, 2009 at 6:07 pm
I read on a toshiba laptop repair site that the port the power cord goes in to charge the battery sometimes becomes worn or loose on the mmotherboard and should be resoldered. This will allow the port to supply a better charge to the battery, thus, fixing many problems you all are discussing. I have not tried it yet on my P35 but will give it a shot tonight. I will keep you posted.