Today I got Toshiba Satellite A105-S2712 for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.
The laptop failure symptoms:
The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn’t light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the Toshiba Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.
The problem repair procedure:
You can easily fix the problem just by updating the BIOS. Toshiba says that the BIOS version should be at least v1.30. So, go to Toshiba website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.
After I updated the BIOS, the battery charging problem disappeared.
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November 1st, 2009 at 10:20 am
I have a Toshiba Satellite A215. My battery is completely drained now, but the last time it worked I remember plugging it in and noticing that it was not charging. After the battery was drained, I plugged in the power cord again and nothing happened (usually the battery lights up). Occasionally my dog has tripped on the cord and pulled it out of the A/C adapter socket on the laptop. Could this have disconnected something? Is there anything I can do to repair this, or is this a repair shop job? If so, what sort of expense should I expect?
Thanks for your help!!
October 3rd, 2009 at 5:10 am
We have a Toshiba satellite m55-s325. It just shut down on it’s own, it would turn in for about 1 min then shut down again.Also no battery was detected even though there was a battery in it. So we thought it was the battery, bought a new one plug it in overnight. Plug indicatar was blue. In the morning nothing wouldn’t even turn on. Now the blue plug indicatar blinks when we plug in the AC adaptar.
September 9th, 2009 at 4:10 am
I have a Toshiba A105-S4094. My battery is permanently stuck at 33%-50% charged. My battery dosen’t charged full (100%. When I charge the light does come but if charges sie to 30% the light doesn’t com. have you got any ideas what may be happen with my laptop.
August 29th, 2009 at 6:31 am
Hi!
First=> I want to say you are a REALLY Great person to help all of us!! Thank you!
Second=> I have a Toshiba Satellite A200 (Vista 32 bits), and I had the same problem as everyone else so I bought a new battery, and now the problem is that my computer won’t charge it.
Before I had the new battery I would just remove the old one because my computer wouldn’t start, so I would plug it with the ac power cord and it would work just fine.
Now I can’t put the battery in without draining it down(even if it’s plug up),
so the big question is: Can it be repaired? if so how much could it cost me, approximately? because I’m broke just by buying this new battery … I hope the issue it’s not the motherboard, i hope it something with the connectivity or the wire
and they’re not third, but I want to thank you in advance!!!
Have a great day!
August 15th, 2009 at 6:33 am
i have a problem with my laptop. when i charge the light doesn’t come. please what should i do. i can’t boot the machine because am having battery low.
August 8th, 2009 at 11:41 am
joldex,
I know that Toshiba issues some battery problem related fixes with the latest BIOS update. Wait until the laptop start booting again and try updating the BIOS to the latest version.
Just in case, make sure to back up all files before you run the BIOS update. Run the laptop on the AC power when updating the BIOS.
August 8th, 2009 at 4:39 am
i have a toshiba satellite a105, and the problem is that everytime the battery is totally drained, the laptop wont open anymore..and i don’t think that the problem is due to the ac power cord. it wont open even if i remove the battery and plug the cord.. this incident have already been so irritating..i have lots of files on it and i want it to be retrieved as soon as possible.. Usually, when this happens, the laptop won’t open for several days or weeks maybe…but i do some occasional checking hoping that the thing will open again..and yes…the thing still works…but im always avoiding the battery to be drained…what could be the probable damage in my laptop? pls help.. i need my files… and its urgent..
July 27th, 2009 at 10:45 pm
Hi,
I have a Toshiba Toshiba A200, purchased in Aust. just out of warranty, which is used now in Thailand. This problem has only just developed over the past week.
Intermittent charging and power drops out
Power intermittently drops out – from AC to battery.
Computer powers up OK on battery and AC
Note: Performed capacitor discharge as below. Laptop appears to want to power up on AC only (ie when battery removed) but drops out (unsure whether reason due to power being interrupted through possible faulty AC adaptor)
Battery charges when power supply indicates it is connected to Laptop.
Battery life has always been poor.
Laptop appears to charge OK when off, now intermittent. Last night it charged to 100% whilst off, and I got about 45 mins, now flat.
Removing Laptop connector and replugging it to laptop doesn’t reset power connection.
Laptop connector appears ok – ie. No loose connection
When AC lead removed from power adaptor and reconnected power resumes to Laptop.However this will drop after a period of time, sometimes immendiately sometimes 5-10 mins. It seems once it heats up power supply time is shorter. My gut instinct is telling me faulty AC power adaptor?? Any thoughts?
In appreciation Jim
July 24th, 2009 at 9:10 pm
The capacitor needs to be discharged.
Remove the battery.
Unplug the power supply.
Hold down the power button for 15 seconds.
Yes, without the battery and unplugged.
This will discharge the capacitor.
Next, plug in the power supply and turn the laptop on with battery still removed.
If it doesn’t power on with the battery out, then your power supply is bad.
Do a proper shut down.
Now insert the battery and let charge for a few hours.
If you can’t wait a few hours, sure turn it on.
It should now say plugged in, charging.
good luck
June 27th, 2009 at 11:13 pm
cauchy,
Is it just reporting the battery charge level incorrectly or the laptop shuts down when the AC adapter is unplugged? Will it work from the battery as normal, if you unplug the adapter?