Today I got Toshiba Satellite A105-S2712 for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.
The laptop failure symptoms:
The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn’t light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the Toshiba Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.
The problem repair procedure:
You can easily fix the problem just by updating the BIOS. Toshiba says that the BIOS version should be at least v1.30. So, go to Toshiba website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.
After I updated the BIOS, the battery charging problem disappeared.
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November 2nd, 2006 at 7:32 pm
Stephen Asare,
You can download all drivers from Toshiba website. If you follow the link, it’ll take you to download for your model. On the download page open Filter by Category menu and select Driver. The click on Apply Filter. After that you should get a list of all available device drivers for your laptop. I think that unknown device could be SD card.
November 2nd, 2006 at 10:28 am
Help! I also have the charging problem with a L25 S1194, it is not charging the battery. I flashed the BIOS, new battery, new and correct power supply. What now? The charging light is solid amber, on and off. I’ve done everything suggested above to no avail. Now What???
November 2nd, 2006 at 4:14 am
i have a toshiba satellite 2430-s255 , and i need drivers for the following
i sound
2.modem
3. vga card
4 unknown device
plealse help me
thank you
October 25th, 2006 at 11:02 am
Your power button may be dead like mine. See if you
can press the Web or Express media player right
below it. I use the Web button to power up.
October 15th, 2006 at 8:42 pm
Alex,
You cannot download the recovery disk image from Toshiba website, but I think you can purchase it if you call Toshiba support line. It shouldn’t be very expensive. Last time one of my customers purchased a recovery DVD for under $40.
October 14th, 2006 at 12:53 pm
Can Anybody help with a Toshiba Satellite A105 Recovery Disk Image? Tried Toshiba website both US and UK without joy. Hope to hear from you soon
September 21st, 2006 at 8:55 am
Ann,
It’s not enough to troubleshoot the laptop. What do you mean by “I can’t restart it”? It’s dead, not booting to Windows or what?
Check if the AC adapter works fine. It’s possible that the adapter has died and the laptop worked until the battery had some power. Now you cannot turn it on because there is no power left. It’s just a guess.
September 21st, 2006 at 4:14 am
the laptop while shutting down stopped and I can’t restart it.
September 13th, 2006 at 7:59 pm
Eric,
With ERD Commander Locksmith utility you can remove a user password, not the BIOS password. Can you boot from ERD disk again? If the laptop is still bootable, you can use a recovery DVD and re-image the drive back to factory defaults. From the description you provided I cannot say if it’s a hardware or software failure.
September 13th, 2006 at 4:05 pm
I used the ERD commander, and not boot at all, and I got completily blank screen