One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

Laptop Repair Videos

 

If you find this article useful, please consider making a donation to the author. Thank you!

 

 

 

1,025 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

Pages: « 10311 10 9 8 7 6 5 4 [3] 2 1 » Show All

  1. 30
    Mauricio (from Brazil) Says:

    Thanks a lot! Actually, it was not a fallen out key problem, but a huge grain of dust that didn’t allow the key to work properly (and I coudn’t see why). After following these dis/assembly instructions and cleaning the key socket, everything is allright. Really great pictures. Thanks again!

  2. 29
    elise Says:

    amazing help.honestly that could not have been any better. i’ve been trying toget my o key back on for months and then finally diecided to look something up on google. funny how i struggled for months without knowing this.

  3. 28
    xenia Says:

    thank you for space bar instructions.. it’s working again.

  4. 27
    Shamous Says:

    Great guide. Many thanks.

  5. 26
    Stacy Says:

    Thank you for this! The spacebar on my laptop inexplicably broke (OK, I may have over-bashed it in one of my many journal rants), it saved me so much time! thanks again

  6. 25
    Toni Says:

    Just another thank you. The photos are great. A big DUH! for me. I didn’t realize that all you have to do is simply press down on the key to put back in place. Sigh. I was trying to lift up the two sides of the retainer and fit them in place on the underside of the key somehow, I thought “There must be a special tool you need to do this.” DUH and double DUH.

  7. 24
    Jaye Says:

    Thank you… This guide is really helpful…

  8. 23
    Anonymous Says:

    This guide was excellent! It would’ve saved me an hour if in knew….

  9. 22
    Kevin Says:

    Stupid cat jumped onto the keyboard and dislodged two of the keys, it took me 10 minutes to figure out how to fix it! I could have used this guide then.

  10. 21
    Fern Says:

    the pictures were a great help even though my machine is a little different.
    thanks for saving hours of frustration in trying to work it out myself

Pages: « 10311 10 9 8 7 6 5 4 [3] 2 1 » Show All

Leave a Reply