One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,025 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 450
    Christa Says:

    Thank you so much! my dad tried fixing the keyboard but he couldn’t and then I found your website :D
    Thank you,

  2. 449
    Edyta Says:

    Thank you very much!!! I fixed it… so relief…I struggle to fix then I found this web site!!! Great instructions!!!!

  3. 448
    K Says:

    Thanks a bunch. Very helpful.

  4. 447
    Cathy Says:

    Thank you so much – i had called a local store to ask how much it would cost to repair my keyboard – i would’ve had to pay over $120 just to fix a few keys – i thank the Lord i found this site…God bless..

  5. 446
    Kenya Says:

    Thank you so much! I was freakin out, I just kept thinking my husband is going to kill me if I break this laptop.

  6. 445
    liam Says:

    Great info. Thanks a million.

    Thanks to your pics, managed to get keys off for cleaning without actually breaking anything.

    liam

  7. 444
    Shelly Says:

    Thank you SOOO MUCH for putting this information and illustrations on the internet. My space key all of a sudden stopped working today. I searched frantically for quite awhile on google for possible answers and finally came across this. With your helpful advice with the pictures, I removed my space bar key, did a little cleaning, but the spring pieces back on, then snapped the space bar back into place. YES!!! My spacebar now works again!!!

    I feel like this article has saved my day and probably an un-needed trip to take my laptop in for a checkup, not to mention possibly buying a new keyboard when it was not necessary! Thank you again!!!!

  8. 443
    emery tallon Says:

    my laptops space key wont reconnect correctly . what should i do?

  9. 442
    george Says:

    thank god i found this guide. i feer i would have ruined my key board forceing keys on wrong :)

  10. 441
    Angela Says:

    OhMyGosh! Thank you so much! I fixed the key before my mom found out. You totally saved my life. Thank you!Thank you! Thank you!

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