One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Missing a key? Find a new one at LaptopKey.com
Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Take a closer look at the key retainer, it’s connected to the keyboard at four different points.
Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.
Put the key cap on the retainer and snap the cap back in place.
Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.
Installing the space bar key.
The space bar key is connected to the keyboard a little bit differently then any other key.

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.
Here’s another technique you can use to fix a broken keyboard key.
As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.
Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Carefully remove the key cap with your fingers.

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

The silicon membrane has been removed.

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install the retainer.

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Now you can use the U key again.

If you find this article useful, please consider making a donation to the author. Thank you!

October 26th, 2008 at 8:07 am
YOU are an actually hero! Thanks a lot! X
October 25th, 2008 at 2:42 pm
Brilliant! The retainer remained stuck to the key when it fell off, and I didn’t know you could snap the retainer off the key without breaking it, so I was trying to drop the pieces down and get them under the hooks… Impossible! Your solution was so easy… just snap the retainer off, snap it into the keyboard and press the key down. Key works perfectly. So happy! Thank you for taking the time to take such useful photographs and help everyone out!
October 24th, 2008 at 12:21 pm
Thank you. You are a God.
October 23rd, 2008 at 3:12 pm
thanks alot man, u saved me loads of cash lol and made my life easier
October 23rd, 2008 at 7:59 am
OMG thank you soo much! you made this so easy! i never thought i could use my keyboard again!
thanks again
btw great website! very useful!
October 22nd, 2008 at 8:43 pm
i need to buy a new key retainer where do i find one?
October 22nd, 2008 at 6:38 pm
I have a Dell Latitude D420 and my spacebar popped off – your diagram was perfect and I fixed it in less than 5 minutes.
Thank you – Thank you – Thank you!
October 21st, 2008 at 10:54 am
Thanks a lot!!! my baby daughter crawled to my wife’s laptop and yanked the “m” key off. I didn’t think it was that easy to put it back in place. Thanks again!
October 21st, 2008 at 4:34 am
Thank You sooo much ! I was sooo scared to tell my mom one of the keyboard keys fell off (Y key )
lol… this website helped sooo much… and it went through the steps in such detail ! And she never had to know lol… I loved it! Thank You again
October 21st, 2008 at 1:00 am
hi i have a lenovo laptop and there is a cup of coffee came over it and it’s doesn’t work until now i put it in sun and i clean the keys nothing work and while im press on a button it’s write the same button and it’s doesnt respond what should i do i hoe to help me please
new keyboard cost over 200$
thanx