One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,025 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 840
    Joseph Says:

    My A botton Fell off and my rubber thing did as well what can i do

  2. 839
    cj2600 Says:

    Ryan,

    what if the retainer is inside the key cap

    1. Separate the retainer from the key cap.
    2. Connect the retainer to the keyboard.
    3. Snap the key cap on the retainer.

  3. 838
    Craig Says:

    Thanx so so very much could not have done it without your instruction. As you pointed out there is no universal guide. On my Acer D250 Netbook the outer part of the retainer (right hand piece on your first pic) is a “U” shape. Therefore assembly appears to be able to be assembled in reverse. It was not until I assembled the retainer and keypad together the off the laptop that I realised I was trying the do it back to front.
    An off computer assemble of the parts could be a good tip to add. But seriously would not have got that far without your help. Thanx again…….

  4. 837
    Kevin Rampling Says:

    That key you put in the place of the U is a right click key…

  5. 836
    EkkuZakku Says:

    Thanks a bunch! This was exactly what I was looking for, I took off a key to get a crumb out (eating, like one of the guys below me) and realized that it was gonna be a bit harder to get the key back on than a normal desktop keyboard!

  6. 835
    Ryan Says:

    what if the retainer is inside the key cap

  7. 834
    magicyte Says:

    Thank you very much for your help! I did something that I shouldn’t have (ate near my laptop), and spilled syrup under the space key. I need to clean it out and I found this page by Googling. Your help was simple and easy to understand. Thanks again!

    Sincerely,
    Magicyte

  8. 833
    cj2600 Says:

    matt,

    What if it doesn’t just “click” in? The top half of the key is in place, but the bottom clip won’t click into place?

    Take a closer look at the bottom part of the key and clip. Maybe one of them is broken.

  9. 832
    matt Says:

    What if it doesn’t just “click” in? The top half of the key is in place, but the bottom clip won’t click into place?

  10. 831
    Nabin Says:

    Superb – Thanks for providing this information. Very useful.

    My little naughty daughter took three key caps out. I tried to fit them back but couldn’t. Did a google search, got this page and I could fit those caps back. Its all because of the nice explanation by you. Thanks again.

    Regards,
    Nabin
    India

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