Let’s talk about problems typical for Toshiba Satellite A60 and A65 notebooks. Do you own one of these laptops? Is it working fine for you?
Here are some typical issues I’ve notices with this model.

1. First of all – overheating
Does your laptop shuts down without any reason when you ran CPU intensive programs? If yes, then most likely it happens because the laptop overheats. It happens because overtime the heatsink gets clogged with dust. A layer of dust collects between the cooling fan and the heat sink (dashed line on the picture) and heat produces by the processor gets trapped inside the laptop. As a result of that, the processor overheats and the laptop shuts down.
Clogged fan

There are two different way to clean the heat sink and fan in these models:
- Buy a can of compressed air or find an air compressor and blow off the heat sink through the air intakes on the bottom of the laptop.
- Remove the keyboard and you’ll get an access to the cooling fan. Blow off dust from the fan and the heat sink.
In some cases the laptop overheats because of defective cooling fan. The fan should start working as soon as you power up the laptop. If the fan will not star, most likely it’s bad and must be replaced. You can find a new heat sink cooling fan for Satellite A60 and A65 notebooks by the following part number: V000042110.

2. Defective onboard memory

Here’s another common problem – bad onboard memory. This memory is integrated into the motherboard and if it goes bad you’ll have to replace the entire motherboard.
If your laptop starts with some weird characters or lines of dots on the screen, most likely you have a faulty onboard memory. If you test the laptop with an external monitor, you’ll see the same defective video on the external monitor too. You can test the onboard memory with Memtest86+ utility. Remove any external RAM modules and run the memory test. If the onboard memory fails, you’ll have to replace the motherboard.
The integrated memory module is located close by the memory extension slot, under the foil.
Bad onboard memory

UPDATE: If you have bad memory, you should read this comment.

3. Last but not least – power jack issue.

With Satellite A60 and A65 notebooks this problem is not as common as with Satellite M30X, M35X, A70 and A75, but it’s still a problem. Overtime, the power jack might get loose and the positive pin stops making a good contact with the motherboard anymore. As a result, the laptop switches to the battery power even though the power adapter is still plugged in. Usually you can temporally fix the problem by adjusting the power adapter plug on the back of the laptop, but after some time the problem reappears.
In this case you’ll have to disassemble the laptop, remove the motherboard and resolder the power jack.
Loose power jack

Do you experience the same problems or you have another issue with your Satellite A60 or A65 notebook? Please share your experience.

Instructions for replacing laptop power jack yourself

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431 Comments

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  1. 411
    Tite Says:

    my computer satellite A200-1DT not run at all just the light of power on is lighting

  2. 410
    mbarreirodg Says:

    The solution for the dots and lines problem shown in the first comments worked fine for my A60. I removed the four memory chips using only a cutter (and being VERY CAREFUL) and now it’s running ok.

    Thanks!

  3. 409
    cj2600 Says:

    Dave,

    I took it to a local repair place he said it would cost more than the laptop’s worth to fix it, so I should really only think about recovering my data.

    Is it really so difficult to fix these things?

    It depends on your technical skills.
    If you can remove the motherboard and replace the jack, it’s not so difficult. :)
    I posted links to the disassembly guide and DC jack replacement instructions in this post. Can you do it yourself?

    How difficult is it to get the hard drive out

    It takes about 1 minute to remove the hard drive. Just remove the cover and pull the hard drive out.

    & how would I then access it to get my data off?

    Not difficult. Take a look at this guide: http://www.laptoprepair101.com.....enclosure/

  4. 408
    Dave Says:

    I have an A60-692, a couple of years ago the power connector on the back broke so I have to get that fixed, now suddenly there’s no power getting to the laptop, i.e. the supply is ok but no lights come on when I plug it in. I can only assume it;s related to the connector, bad soldered joint perhaps? I took it to a local repair place he said it would cost more than the laptop’s worth to fix it, so I should really only think about recovering my data.

    Is it really so difficult to fix these things?
    How difficult is it to get the hard drive out, & how would I then access it to get my data off?

    Thanks
    Dave

  5. 407
    cj2600 Says:

    Tosin,

    My Toshiba Satellite A110,when I try to type anything in word or even notepad, the key ‘/’ keeps coming up…This has affected the whole system because even when I boot it up.It does the beeping sound like a key is depressed but I have checked the key. It is not depressed. Any help…could it be a virus ?..

    Nope it’s not a virus.
    Most likely the “/” key is stuck. Not the key itself, but contacts under the key.
    Unfortunately, you cannot fix it. The whole keyboard has to be replaced.

  6. 406
    Tosin Says:

    My Toshiba Satellite A110,when I try to type anything in word or even notepad, the key ‘/’ keeps coming up…This has affected the whole system because even when I boot it up.It does the beeping sound like a key is depressed but I have checked the key. It is not depressed. Any help…could it be a virus ?..

  7. 405
    Lydia Says:

    Hi, I got my toshiba a little more than a month ago and the I have just had one problem with it so far. Once in a while if I am listening to music or watching a video, the sound will distort ( becoming slower or just freezing) and the computer will freeze up as well. any suggestions on what this might be?

  8. 404
    karan Says:

    Hi,
    I have a Toshiba A60, a need a motherboard for it, kindly help…

  9. 403
    cj2600 Says:

    Darryle,

    I have a Toshiba Satellite A 65-S1068……..
    There is no sound. If I put in a cd it does not play the sound?
    If I watch Netflix there is no sound….
    If there is a video online there is no sound?
    I went to sound and it is greyed out so I cannot change anythin
    I made sure switch ws on….
    I think the drivers are not working correctly?

    Try reinstalling the audio driver. You can download it from Toshiba website.
    http://www.csd.toshiba.com/cgi.....p/home.jsp
    Click on Downloads, select your model and download the driver.

  10. 402
    Darryle Says:

    I have a Toshiba Satellite A 65-S1068……..
    There is no sound. If I put in a cd it does not play the sound?
    If I watch Netflix there is no sound….
    If there is a video online there is no sound?
    I went to sound and it is greyed out so I cannot change anythin
    I made sure switch ws on….
    I think the drivers are not working correctly?
    Can you send me access to a free download of the drivers I need..
    Toshiba website is pretty useless..
    Thanks
    Darryle
    Darryle

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