Is it possible to fix laptop memory slot failure with a guitar pick? Yes, it is. You will not fix the memory slot itself, but you can work around the problem. ![]()
Today I received a Toshiba Satellite Pro 4600 laptop with the following complaint:
The laptop starts and works properly, but recognizes only one of the two memory modules installed. The laptop has two 256MB RAM modules installed, but registers only 256MB.

First of all, I removed the memory cover to find out if both memory modules are installed correctly. The laptop had two 256MB Kingston modules installed and they were seated properly.

When I started the laptop and entered the BIOS setup menu, I found that only one of the two memory modules is detected and the laptop registers only 256MB (262144KB) of RAM instead of 512MB (524288KB).
Just a side note. In the computer world 1MB=1024KB. That’s why 256MB=262144KB and 512MB=524288KB.
I tried reseating both memory modules but it didn’t help.
After that I tried installing both memory modules in both memory slots one by one and here’s what I found. The laptop worked absolutely fine when both memory modules were installed into the slot A, but failed to boot with both memory modules installed into the slot B.
Apparently, there is nothing wrong with the memory modules and the laptop has a faulty memory slot B. The memory slot is permanently soldered on the motherboard. If one of the slots fails you’ll have to replace the whole motherboard or use the laptop with only one working slot.
Buying a new motherboard for this older laptop wouldn’t make any sense because it’s too expensive, but the laptop is still in a good working condition except the faulty memory slot B, so I continued playing with that trying to find the solution.

I noticed that the laptop start normally with the memory module installed into the faulty slot if I slightly press on the module with my thumb. And this gave me an idea.

This guitar pick is going to fix my laptop.

I installed both RAM modules back into the slots and then placed the guitar pick over the module in the slot B as it shown on the picture.

I thought if I close the RAM door it will press on the guitar pick/memory module and it will have the same effect as pressing on the module with my thumb. And it worked!

Both memory modules were detected properly and the laptop registered all 512MB. After “the fix” I tested memory with Memtest86+ and the laptop passed the test.
I wouldn’t call it the best solution for fixing a faulty memory slot but in some cases it will work.
By the way, I didn’t charge the customer for this “repair”, he knows what is going on and how I “fixed” his problem.
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October 1st, 2009 at 6:24 pm
frustrated,
Sounds like the memory slot failure.
I guess you’ll have to either replace the motherboard or use it as is.
I wouldn’t recommend buying a new motherboard for this unit, it’s better to save money for a new laptop.
September 27th, 2009 at 9:47 pm
Well I have a M45-s2692 which failed to boot up after the laptop hung and I had to power the laptop down. The power button would briefly light up and then it would shut off. Initially thought that the memory stick in the slot was bad but a new stick did not changed the problem. If any memory is in the second slot then the same thing happens.
Was able to get it to boot up once by applying pressure to the memory stick but have not been able to do so again. The laptop had its mainboard replaced last year because it would not boot up at all. This time I can only have one memory slot in use.
September 6th, 2009 at 12:41 pm
Clever idea and I do play the guitar so picks are i stock lol.
I’ve been repairing computers and building websites for 14+ years (lost track along time ago). I just wanted to tell you that in my opinion I honestly think your work and website is amazing for anyone needing computer help.
Most people don’t realize the time it takes to do something like you do overall and the fact that you picture and detail everything so much. I send customers to your website daily when they need help if you have a post for it.
Keep up the work,
Justin Basser
September 1st, 2009 at 12:26 pm
steve micheals,
I cover this problem with Satellite M35X in this post.
Apparently part of the memory is used for video purposes and that’s why it doesn’t report the same amount of memory in properties.
September 1st, 2009 at 11:35 am
hey did i hear that static electricity builds up on speakers of some toshiba m35x laptops and that crashes the system
Mine was manufactured Jan 2005
I cant find a reason why it crashes or at times doenst even boot.
I check the system memory folder
and it give a number that doesnt exactly match the memory card installed either
thoughts?
July 24th, 2009 at 4:47 am
one add+
i thought i was on track to find the inverter or backlight is bad. and i still think this is where i am headed with this. thanks.