What can you do if the laptop LCD screen turned completely white? From my experience I can tell that this problem may be related to the following:
1. Loose connection between the video cable and the LCD screen.
2. Defective LCD screen.
3. Defective motherboard (I assume the graphics card is integrated into the motherboard).

Laptop screen is white

Here’s an example of a laptop with white screen. When you turn on the laptop, it starts but the image on the screen is completely white right from the beginning. In my case it was a Toshiba Satellite M45 laptop but this problem may occur with any other brand.


Test laptop with external monitor

Most likely you still can use the laptop with an external monitor. Just connect the monitor to the VGA port on the back or side of your laptop and then switch the video output from internal to external mode.
On Toshiba laptops you can toggle between internal and external screens using Fn+F5 keys. Hold down Fn and press on F5 until you get video on the external monitor.
On IBM laptops use Fn+F7.
On HP laptops use Fn+F4.
It’s possible that you have to use a different key combination on your laptop but you get the idea.
On some laptops, in order to be able to use the external monitor, you have to connect it to the laptop and then restart the laptop so the external monitor is detected by the laptop.

Laptop video cable

I noticed that in some cases the laptop screen may turn white because of poor connection between the video cable and the LCD screen. If you want to check this connection, you’ll have to take apart the display panel because the connector is located on the back side of the LCD screen.
These laptop service manuals and disassembly instructions may be useful.

Reconnect video cable

I always check the video cable connection first. Reconnecting the video cable may fix your problem.
If reconnecting the video cable doesn’t help, most likely you have a problem either with the LCD screen or with the motherboard.

Disconnect LCD screen

The best way to find out witch one is causing the problem is testing the laptop with another working LCD screen. Without this test you’ll have to guess because as I mentioned before this could either bad motherboard or bad LCD screen.
You’ll have to disconnect the video cable from the LCD screen (connector 2) and the inverter board (connectors 3 and 1). After that you connect another working screen and test video.

Test laptop with another LCD screen

For this purpose I’m using one of my test LCD screens. My test screen is cracked and because of that you see a wide white band in the center but it still works fine for this test.
The original screen is white but my test screen works normal (except the crack of course) and I can see the image. After this test I can tell that the problem must be related to the screen.

White LCD screen

After I assembled everything back together and connected the original LCD, it’s still white.

CONCLUSION. In my case this problem is related to the LCD screen and it has to be replaced.

 

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282 Responses to “Laptop LCD screen turned completely white”

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  1. 32
    cj2600 Says:

    Gamer,

    Is there anyway to connect the LCD of the laptop to the external VGA?

    Do you mean connecting a laptop LCD screen directly to the VGA port on another laptop? I don’t think you can do that.

  2. 31
    Gamer Says:

    Hello
    Thank you for this step by step explanation it was very helpful.
    I have a question well i came up with an idea but I don’t know how do able it is. Is there anyway to connect the LCD of the laptop to the external VGA?

    is there such a cable ?
    or can i cut 2 of the cables and make it on my own?

    I’m just curios

  3. 30
    Gerald Says:

    I just want to thank you for your advice on making sure that the video cable is securely inserted. That fixed the white screen trouble with my HP laptop.

  4. 29
    Jose Says:

    i Got a Problem With my toshiba Laptop When i Turn it on it Turns Like orange Pink Color N i Tried My Computer screen didnt Work either. and if U Can Help Me Fix this Problem N thank You.

  5. 28
    cj2600 Says:

    Benjamin,

    I was wondering… do you know if all latitude c series laptops use the same lcd panel connector?

    It looks like they use different video cable with different connectors. I don’t think that you can replace your 12″ LCD with a 15″ LCD screen.
    You can search for both cables here and compare pictures. Both cables are different.

  6. 27
    Benjamin Says:

    I was wondering… do you know if all latitude c series laptops use the same lcd panel connector?

    Would it be possible to frankenstein a larger lcd panel from a model with a larger lcd? Would there be voltage issues??

    Would it be totally safe to assume that at least the same model, but different cpu speed, would be usable for testing whether a larger lcd would fry the system?

    I have a c400, it has heating issue and 12 inch lcd. There is a c800 with a 15in lcd (I believe). I want to put my c400 in a totally custom case, and need to find out if a c800 lcd plug is the same as on my c400… and whether the system can take the strain of the larger panel (battery life is nothing to me)…

    any ideas are appreciated!

    Cool site!!!

  7. 26
    cj2600 Says:

    t2dano,

    on a HP dv4000, I can barely see windows on the black lcd screen, no backlight, with an external monitor only works if the lcd cable is disconnected from the motherboard, is the problem the motherboard?

    I would try replacing the inverter board first.

  8. 25
    cj2600 Says:

    H.P.

    I WAS WONDERING IF ANYONE COULD HELP ME LEARN HOW TO REPLACE MY LAPTOP RIBBON CABLE FOR MY SCREEN FOR A HP DV8000. I WOULD LIKE TO DO THIS JOB MYSELF BUT I DO NOT KNOW HOW TO TAKE APART THE LAPTOP TO DO SO.

    If you never disassembled the laptop, I would recommend taking it to the repair shop.
    But if you decide to do it yourself, these links can be useful:
    Removing broken screen from Compaq notebook
    HP Compaq laptop manuals with step-by-step disassembly instructions

  9. 24
    cj2600 Says:

    Patrick,

    I’ve got a similar problem to Fathi (13) but mines an acer. When I apply pressure to the keyboard area or bend it slightly the screen goes flikery and messed up.

    You can try reseating the video cable connector on the motherboard. Also, this can be a problem with the motherboard or graphics card. When you apply pressure on the keyboard, you are flexing the motherboard.

  10. 23
    cj2600 Says:

    Helvis,

    Do you know how many different kinds of connectors there are? I would buy a cracked screen of each kind to use for testing if there were just a few different types.

    No, I don’t. I work mostly with Toshiba laptops and they have 3-4 different connector types.
    Be careful when you buy a cracked screen for test. If the screen is cracked badly, it’s possible you will not get any image on this screen, so it’s not really good for test.

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