This laptop has a power problem. The battery stops charging when I move the power cord on the DC adapter. When I start moving the cord left to right, the power LED light on the front goes on and off and the battery charge LED goes on and off too.

Wiggle adapter power cord

I removed the battery and tested the laptop again. The laptop starts fine from the DC adapter when the battery is removed, but as soon as I start moving the power cord the laptop shuts off. It looks like the laptop looses power immediately.

If you have a problem like that, most likely it’s related either to the power adapter or the DC-IN power jack.

Test power plug


First of all, I tested the power adapter with a multimeter. The power didn’t cut off no matter how badly I moved the cord. The power adapter output voltage was 15.45VDC all the time. That means there is nothing wrong with the power adapter and most likely there is a problem with with the power socket inside the laptop.

By the way, I just purchased a brand new FLUKE 179 multimeter here for less then $160. The retail price at Sears for the same multimeter is $240. FLUKE is a really good brand. Just a side note.

Now I’m going to test the power socket inside the laptop.

DC-IN harness

In order to access the power socket I had to disassemble the laptop and remove the top cover assembly with the display.

You can find disassembly instructions for many HP, Dell, IBM, Lenovo, Sony and Toshiba laptops in these service manuals and guides.

Power ON

In the laptop I was fixing (Tecra M2) the power jack is attached to a DC-IN harness and this harness can be unplugged from the motherboard.

As you see, I removed the DC-IN harness from the motherboard, plugged in the power adapter and tested continuity with my multimeter as it shown on the picture.

When the power cord is still, the voltage output is 15.45VDC, the same as on the plug.

Power OFF

But as soon as I start wiggling the plug inside the jack, the power cuts off and voltage goes to 0. It means, the power harness is bad.

Replace DC-IN power harness

The problem was fixed after I replaced the defective DC-IN harness with a new one.

In some laptops the power socket (DC jack) is soldered to the motherboard.
If the battery stops charging when you wiggle the power plug inside the jack, either you have a bad power adapter (test it with a voltmeter) or the power jack is broken or loose.

Laptop notebook power jack

You cannot simply unplug the jack and replace it with another one. You’ll have to unsolder the old jack and solder a new one back on the motherboard as I described in this post.

If the power jack is not broken but loose (not making good contact with the motherboard) you can resolder the old jack without replacing it with a new one.

 

33 Responses to “Laptop battery stops charging when I move power cord”

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  1. 33
    stacey Says:

    hey i also have a toshiba laptop.. my problem with mines is at the side of my laptop where u r ment to plug in the charger .. but there is no where to plug it in to.. ie there is a hole but no jack thing there to catch on to my charger..wot do i have to do so a can use ma laptop again.. i can still put my laptop on it just wont charge ..

  2. 32
    filipe Says:

    my laptop have a problem like tath but i just have to buy a new charger

  3. 31
    jennifer Says:

    I have a Toshiba laptop, and the other week I just lost al charge from my AC Adapter so I could use the laptop. I then purchased another AC Adapter, and the laptop is recognising that I have pluuged it in, however its stating that it isnt charging?! It only starts to charge the laptop one I turn the Laptop off… any ideas? I cant use my laptop knowing that in 1 hrs time the battery will be dead.

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