This laptop has a power problem. The battery stops charging when I move the power cord on the DC adapter. When I start moving the cord left to right, the power LED light on the front goes on and off and the battery charge LED goes on and off too.

Wiggle adapter power cord

I removed the battery and tested the laptop again. The laptop starts fine from the DC adapter when the battery is removed, but as soon as I start moving the power cord the laptop shuts off. It looks like the laptop looses power immediately.

If you have a problem like that, most likely it’s related either to the power adapter or the DC-IN power jack.

Test power plug

First of all, I tested the power adapter with a multimeter. The power didn’t cut off no matter how badly I moved the cord. The power adapter output voltage was 15.45VDC all the time. That means there is nothing wrong with the power adapter and most likely there is a problem with with the power socket inside the laptop.

By the way, I just purchased a brand new FLUKE 179 multimeter here for less then $160. The retail price at Sears for the same multimeter is $240. FLUKE is a really good brand. Just a side note.

Now I’m going to test the power socket inside the laptop.

DC-IN harness

In order to access the power socket I had to disassemble the laptop and remove the top cover assembly with the display.

You can find disassembly instructions for many HP, Dell, IBM, Lenovo, Sony and Toshiba laptops in these service manuals and guides.

Power ON

In the laptop I was fixing (Tecra M2) the power jack is attached to a DC-IN harness and this harness can be unplugged from the motherboard.

As you see, I removed the DC-IN harness from the motherboard, plugged in the power adapter and tested continuity with my multimeter as it shown on the picture.

When the power cord is still, the voltage output is 15.45VDC, the same as on the plug.

Power OFF

But as soon as I start wiggling the plug inside the jack, the power cuts off and voltage goes to 0. It means, the power harness is bad.

Replace DC-IN power harness

The problem was fixed after I replaced the defective DC-IN harness with a new one.

In some laptops the power socket (DC jack) is soldered to the motherboard.
If the battery stops charging when you wiggle the power plug inside the jack, either you have a bad power adapter (test it with a voltmeter) or the power jack is broken or loose.

Laptop notebook power jack

You cannot simply unplug the jack and replace it with another one. You’ll have to unsolder the old jack and solder a new one back on the motherboard as I described in this post.

If the power jack is not broken but loose (not making good contact with the motherboard) you can resolder the old jack without replacing it with a new one.

 

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79 Responses to “Laptop battery stops charging when I move power cord”

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  1. 59
    chribonn Says:

    i had been playing with the power cord for this last week and i alway managed to charge my laptop today in an instant it just stopped i don think it s the chareger beacuse it makes electric sound from inside i think it s the inside of the terminal ……i don t know how to fix myself but i will go to a store tommorow

    thx for your advice

  2. 58
    jarrod Says:

    thank you very much i might not be able tx my acer myself but aleast i understand the issue, however it has gotten so far gone that now even wiggling the cable wont allow it to charge, im writing this on my last few moments of battery actually, hopefully this will work,

    im unsure of where to find the parts to replace however. i am working with an acer aspire 6530g if you could email me any help, its greatly appreciated

  3. 57
    Lila Says:

    The charger for my Dell Inspiron 6400 has broken plastic very near the big block part (I don’t know the name for it; it’s the part with the little light). The plastic/rubber has broken and I can see the shiny metal fibers inside. When I plug in my charger, the LED light flashes once, very briefly. For a while, I was able to manipulate the cord and, after several attempts, the charger would magically work, so long as I didn’t move the damaged area. Recently, though, I haven’t been able to get a working charge; it only flashes its light when I plug it in.

    This problem seems fixable to me, considering that it works if it’s in a certain position, and still manages to light the LED once every time I plug it in. Do you have any ideas on how to fix this? Could I just find a replacement for the plastic/rubber surrounding?

  4. 56
    Michelle Says:

    I had purchased a new external power supply (mine was chewed on by the cat). It worked great for a few days then the internal power supply was loose so I followed these directions . YAY laptop is as goos new. Thank you thank you thank you for your help.

  5. 55
    daft punk guy-manuel Says:

    i wish this applied to mine but i need a new battery, so what your saying is like foreign to me.

  6. 54
    cj2600 Says:

    Liminal,

    I have a Tecra too, though a different model (Tecra A9) and I’m having a similar problem. Where would I be able to get a DC-in harness that would be suitable for my laptop?

    I think you can use this DC-IN harness – part number P000484410. Google the part number and you’ll find it.

  7. 53
    Liminal Says:

    I have a Tecra too, though a different model (Tecra A9) and I’m having a similar problem. Where would I be able to get a DC-in harness that would be suitable for my laptop? The one I would need would require a much longer cable coming out of it

    Thanks for the help and the excellent advice given here by the way!

  8. 52
    Nadia Says:

    I have a gateway mx6214 laptop. When I try and charge it the charging led blinks off and on pink and will not charge. The battery is new so its not the battery.

  9. 51
    Ernest Says:

    Pls my hp pavilion dv6000 laptop can’t charge my laptop battery,i have tested the power jack and all seems.Is there any way i can find where the problem is?

  10. 50
    Azam Says:

    Sir,
    i have d610 latitude mother board charging pin problem charging jack supply is alright but bios charging pin connection
    missed charging pin volts are 2.5, will u tell me please where i will connect jumper with pin on the mother board .thanks

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