You replaced the broken LCD screen in your laptop with a new screen but it’s not working. Does this sound like your problem? Let’s find out what could be wrong and how you can fix it.

First of all, I assume that your new LCD screen is compatible with the old one. Different screens require different video cables. Make sure you new screen is compatible with your laptop.

OK, let’s say you accidentally damaged the LCD screen in your laptop. A part of the screen still works fine but you cannot use it like that so you decided to replace the screen yourself. You can find LCD replacement instructions in service manuals or this DIY site.

Broken laptop LCD screen

You did some research and purchased a compatible screen, installed it into the laptop, turned it on and… The new screen is not working!!! What could be wrong?

New LCD screen not working


Before you start to panic, check all cable connections again. Check connection between the video cable, LCD screen and inverter board. Reconnect cables just in case.

Check cable connections

Take a closer look at the connection between the video cable and LCD screen. It’s possible you accidentally pulled the video cable from the connector during the screen installation.

Improperly connected cable

The video cable has to be seated properly, all the way down.

Properly connected cable

Also, on some older LCD screens there are very thin pins inside the connector. Take a look inside the connector, make sure there are no damaged (bent) pins.
You can straighten bent pins with a very small screwdriver but this procedure requires a lot of patience and concentration.

Fortunately, most newer LCDs have a different type of connector, without fragile pins inside.

Pins inside connector on LCD screen

OK, you have reseated all connectors and cannot see anything wrong but the new screen still is not working. What’s next?

Remove the new screen and connect the old one. If the old one works properly (except the damaged area) but the new one is dead, apparently the new screen is defective and has to be replaced.
Hopefully it has warranty.

Here’s another scenario. The new screen kinda works. You can see a very faint image but there is no backlight.

If that’s the case, disconnect the new screen from the inverter board and plug in the old screen instead, as it shown on the picture below. If the backlight inside the old screen lights up, apparently the new screen has defective backlight lamp and has to be replaced.

Old screen lights up

Related post: Laptop has bad video on the LCD screen. What is wrong?

 

Laptop Repair Videos

 

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92 Responses to “You replaced broken LCD screen but the new screen is not working”

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  1. 92
    Farel Says:

    I recently replaced the screens on to seperate V6000 Laptops doing so I damaged one of the inverter boards(somehow bent 2 of the 6 prongs in the plug on the card). So I went ahead and replaced both inverters as well. One lap top (wifes) seems to work fine. Although its not used very often. The other one (mine) sometimes the inverter needs to be unplugged and plugged back in after a rebooting or when I wake it from sleep mode. I tried switching inverters. This makes no difference.
    Any Ideas ???

  2. 91
    robert Says:

    Philips h12y (Vista) – old chimei screen damaged – part viewable. merchant says new LG screen compatible – but just get white screen – external monitor fine. Put old screen back – now also just white (both can be turned off with Fn/F3 keys). Double checked connections at both ends, cable doesn’t appear damaged Do I change inverter and/or cable? If new screen incompatible, has it done any irreversible damage? How can I check if LG screen is truly compatible (with inverter?)?

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