My laptop runs very hot and eventually turns off or freezes – this is one of the most common complaints I have been receiving from my customer for many years. Why it’s happening? Is there an easy fix for that?

Most likely this problem is heat related. Take a look at the following picture.


Any laptop has a cooling module which consists of heatsink and cooling fan. When laptop is working, the processor (CPU) heats up and because of that the heatsink is getting hot too. At some temperature level, the fan kicks in and cools down the heatsink.

The problem starts when the laptop cooling module collects too much dust inside. Usually dust collects between the fan and heatsink. Dust clogs the heatsink and kills normal airflow inside the cooling module. Eventually, the processor gets very hot and the laptop turns off unexpectedly or freezes. This problem can be fixed by cleaning the laptop cooling module.

Cleaning laptop cooling module.

Some laptops give you an easy access to the heatsink and fan. In laptops like that you can access the cooling module through the bottom cover.

In my example I had to remove the cooling module. Otherwise, I wouldn’t be able to remove the fan and access the heatsink. In some laptops you can remove the fan without separating the heatsink from the CPU.

After I removed the fan, I found a thick layer of dust inside the heatsink. Cleaning the heatsink should fix any heat related problems.

Apply thermal paste on the processor.

If thermal paste on the processor dried out, you should replace it with fresh thermal paste.

Remove old thermal paste from the processor and heatsink using alcohol swab.

WARNING: In some laptops the heatsink also covers the graphics chip. The part of the heatsink which covers the graphics chip might have thermal pad on it instead of regular thermal paste. Do not replace thermal pad with thermal paste! Do not apply thermal paste on the thermal pad! Just leave thermal pad alone and apply thermal paste only on the processor.

I usually use Shin-Etsu thermal paste which is relatively cheap and performs well.

After applying new thermal paste, install the heatsink and fan back into the laptop. Do not forget to connect the fan cable to the motherboard!

What if cooling module cannot be accessed easily?

In some laptops the cooling module is buried deep inside the case and cannot be easily accessed and removed. In order to remove the cooling module it’s necessary to disassemble the whole laptop but it’s only for experienced users.

In laptops like that you can use the following technique:

Buy a can of computer compressed air.
1. Blow air into the fan grill on the bottom of the laptop.
2. Blow air into the grill on the side of the laptop.
Switch direction a few times until all dust is gone. Most likely this quick cleaning will fix your laptop overheating problem.

 

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67 Responses to “Why laptop runs hot and turns off or freezes?”

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  1. 67
    smileonce Says:

    i found a simple solution for it ( the heat fan running fast ) go to task manager and under performance tab check which program is using the maximum porcent of CPU, then go back to processes tab and shut down that program. after this my CPU usage went down from 75% to 2% ( i was doing nothing no game no browsing ) and my heat fan which was running very fast, started running very very slowly that i could’nd even hear the sound of the fan when i went close to the heat sink at the left side of my laptop and after a while there was no hot air coming from the left upper side. So you can try because i found that was helpfull to me

  2. 66
    Francis Says:

    Please help me.

    I have a Sony Vaio VGN-SZ77ON that is heating up too much. How do an internal cleansing?

    Francis

  3. 65
    cj2600 Says:

    @ FAISAL,

    My Laptop having a problem from many days i am trying to install webcam driver but still not working . model is satellite L655-146 and Part number is PKS1JE ..
    Let me know if you have any solution for webcam please sir.

    Check your laptop device manager. Can you see the webcam in there? Probably it will be listed in the imaging devices as laptop integrated webcam or something similar.

  4. 64
    Alan Brown Says:

    The blowout technique works better if augmented with a vacuum cleaner nozzle held over the opposite port.

  5. 63
    FAISAL Says:

    dear My Laptop having a problem from many days i am trying to install webcam driver but still not working . model is satellite L655-146 and Part number is PKS1JE ..
    Let me know if you have any solution for webcam please sir.

  6. 62
    cj2600 Says:

    @ mara oton,

    his laptop toshiba L300 won’t power on if the power cord is connected but the battery is charging. if the battery is remove, no power indication. if the battery is connected and the power cord is disconnected, it works as normal…

    Did you try another AC adapter? Maybe it’s failing and screwing the whole system.

  7. 61
    mara oton Says:

    hello…thank for the help. my laptop is now ok but the usb ports are still in trouble…my friend had also a problem. his laptop toshiba L300 won’t power on if the power cord is connected but the battery is charging. if the battery is remove, no power indication. if the battery is connected and the power cord is disconnected, it works as normal…pls help for the problem..

  8. 60
    cj2600 Says:

    @ mara oton,

    USB ports did not function even though i used ubuntu. In windows it displayed message “USB Device Not Recognized”. Is this a driver problem?

    I don’t think this is driver related issue. If USB ports stopped working in Ubuntu and Windows, most likely there is a problem with the motherboard.

  9. 59
    mara oton Says:

    Yes the fan is spinning and i applied grease. I tried to open again and it operates for almost 5 hours without dying. USB ports did not function even though i used ubuntu. In windows it displayed message “USB Device Not Recognized”. Is this a driver problem? The sound also stops. “No audio device or headphone” display. Thank you so much for the help in advance. It helps a lot.

  10. 58
    cj2600 Says:

    @ mara oton,

    I cleaned heat sink then it works for 2 hours and it again dies of its own.

    Did you apply fresh thermal grease on the CPU? Can you see the colling fan working? Does it spin at all?

    but all USB port are not functioning. I test the port using USB mouse (optical mouse), the mouse lights only but the mouse pointer does not move. Are the USB ports damaged? It can be repair?

    I cannot tell if this is hardware related failure or there is a problem with Windows OS.
    Here’s what you can try to test USB ports. Boot your laptop from a live Linux CD (you can use Ubuntu OS). Test USB ports in Ubuntu.
    If you can get USB optical mouse working in Ubuntu but not Windows, this is Windows OS related problem.
    If mouse doesn’t work in Ubuntu and Windows, most likely this is hardware related issue.
    I don’t think you can fix it because USB ports soldered to the motherboard and USB controller also integrated into the motherboard.
    As a last resort, you can use a USB PC card.
    Take a look at the second image in this post: http://www.laptoprepair101.com.....rt-laptop/

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