Toshiba Satellite A60 and A65 problems

posted in: Toshiba Problems | 432

Let’s talk about problems typical for Toshiba Satellite A60 and A65 notebooks. Do you own one of these laptops? Is it working fine for you?
Here are some typical issues I’ve notices with this model.

1. First of all – overheating
Does your laptop shuts down without any reason when you ran CPU intensive programs? If yes, then most likely it happens because the laptop overheats. It happens because overtime the heatsink gets clogged with dust. A layer of dust collects between the cooling fan and the heat sink (dashed line on the picture) and heat produces by the processor gets trapped inside the laptop. As a result of that, the processor overheats and the laptop shuts down.
Clogged fan

There are two different way to clean the heat sink and fan in these models:
– Buy a can of compressed air or find an air compressor and blow off the heat sink through the air intakes on the bottom of the laptop.
– Remove the keyboard¬†and you’ll get an access to the cooling fan. Blow off dust from the fan and the heat sink.
In some cases the laptop overheats because of defective cooling fan. The fan should start working as soon as you power up the laptop. If the fan will not star, most likely it’s bad and must be replaced. You can find a new heat sink cooling fan for Satellite A60 and A65 notebooks by the following part number: V000042110.

2. Defective onboard memory

Here’s another common problem – bad onboard memory. This memory is integrated into the motherboard and if it goes bad you’ll have to replace the entire motherboard.
If your laptop starts with some weird characters or lines of dots on the screen, most likely you have a faulty onboard memory. If you test the laptop with an external monitor, you’ll see the same defective video on the external monitor too. You can test the onboard memory with Memtest86+ utility. Remove any external RAM modules and run the memory test. If the onboard memory fails, you’ll have to replace the motherboard.
The integrated memory module is located close by the memory extension slot, under the foil.
Bad onboard memory

UPDATE: If you have bad memory, you should read this comment.

3. Last but not least – power jack issue.

With Satellite A60 and A65 notebooks this problem is not as common as with Satellite M30X, M35X, A70 and A75, but it’s still a problem. Overtime, the power jack might get loose and the positive pin stops making a good contact with the motherboard anymore. As a result, the laptop switches to the battery power even though the power adapter is still plugged in. Usually you can temporally fix the problem by adjusting the power adapter plug on the back of the laptop, but after some time the problem reappears.
In this case you’ll have to disassemble the laptop, remove the motherboard and resolder the power jack.
Loose power jack

Do you experience the same problems or you have another issue with your Satellite A60 or A65 notebook? Please share your experience.

Instructions for replacing laptop power jack yourself

432 Responses

  1. Aadil Jamal, Creative TECHNOLOGIES


    2 days back i received a Toshiba A60 for repair. it had red vertical lines on display and operating system could not be loaded properly with messages of random corrupt files, unable to load kernnel NTFS etc etc. i suspected Bad RAM so i removed additional/external RAM and tested the onboard memory with memtest86+, WHICH FAILED. it became certain that onboard memory/ RAM is faulty.
    i googled a bit and reached and studied the posts 93, 81,23,19 about removing bad onboard memory. thanks alot to you guys about sharing the details.
    i removed the mobo first and before proceeding to the use of cutters and solder removing etc, i opted to sacrifice an old RAM chip to analyse the way chips are soldered on the board. i simply used a small screw driver to apply some pressure under the chips from top end and surprisingly it popped out/ stripped off the board. I NAMED IT ‘STRIP THE CHIP’ procedure.
    later in the same way i removed all eight chips. although some chips did not strip properly and broke in the middle. i used small knife and pliers to pull the remaining part vertically. however, some stubborn legs of the chips removed the print of mobo with them as well. SO BE CAREFULL – NO TO DAMAGE THE BOARD OR ANY OTHER COMPONENTS.
    FINALLY, i cleared, inspected and cleaned each n every point of contact of these eight chips with surgical blade to ensure that there is no shortcircuiting in between. throughly cleaned all the parts of the laptop especially the motherboard to remove any conducting residue from the broken chips (although i used a tooth brush but compressed air/ blower may help). cleaned the work desk too and re-assembled the machine AND LAPTOP SURGERY WAS SUCCESSFUL.

    Thanx Again,

    Aadil Jamal
    Quetta, Pakistan

  2. Rahul,

    when i switch on my toshiba laptop for first 2 sec i am getting screen correctly then completely ash color screen and it is not getting on

    Test your laptop with external monitor? Can you get normal video on the external screen?
    If external video works properly, most likely you have either bad video cable or bad LCD screen.
    1. Try reconnecting the cable, just to make sure it’s not connection related problem.
    2. Try replacing LCD screen.
    3. Try replacing video cable.

  3. when i switch on my toshiba laptop for first 2 sec i am getting screen correctly then completely ash color screen and it is not getting on

  4. jason cole

    ok after i cut the ram out i put the computer back together no problems and didnnt put any onbroad ram back i dont have the ddr ram yet but tryed to trun it on just to see what it would do it just truns the power light on and makes a long beep and then sops the beep for a half a min then starts again is that a good sing or no i fig its doing it cause there is no memory

  5. cj2600

    jason cole,

    i have a Toshiba Satellite A65 laptop with bad ram i cut out all 8 chips cause it had the 512 md onborad can i just put ddr sd ram in the exp slot or do i have to have the onbroad back

    Many people reported that you can cut off onboard memory (8 chips) and use the laptop just with memory module installed in the external slot.

  6. jason cole

    i have a Toshiba Satellite A65 laptop with bad ram i cut out all 8 chips cause it had the 512 md onborad can i just put ddr sd ram in the exp slot or do i have to have the onbroad back

  7. i have toshiba a60-166 problem is the power when i push power bottomalthe light are on for a few second and off.i have replace heatshink and cooling fan but it do not work.i need help for this
    would you help me ….

  8. Alal o Dulal

    My Toshiba Satellite laptop has Windows XP Professional installed in it. When I switch the notebook on, after the Toshiba logo, I see a blank screen. It goes nowhere.

    When I tried booting in safe mode, after listing several files the procedure stops and that’s just it.

    Does it mean the hard disk has been damaged beyond repair? Does it mean only the system drive has been damaged? If further information is needed, kindly let me know.

    Waiting eagerly for your response.

    Thank you in advance.

    Alal o Dulal

  9. I have a toshiba a65-s126 and i just got a power cord for it and now i let it charge the battery and the battery is, i think completely dead. so i press the power button and the laptop wont power up. it lights for a second then goes out. Could it be the motherboard going bad or bad memory? the lights on the front comes on but the screen and load doesnt come on. it just goes out and i have to replace the battery and power cord to even get it to charge the battery. can anyone help me and let me know what the problem is??

  10. cold-zone

    did some one know where i can find the CPU cooling fan not the video one
    on mexico

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