Toshiba Satellite A60 and A65 problems

posted in: Toshiba Problems | 432

Let’s talk about problems typical for Toshiba Satellite A60 and A65 notebooks. Do you own one of these laptops? Is it working fine for you?
Here are some typical issues I’ve notices with this model.

1. First of all – overheating
Does your laptop shuts down without any reason when you ran CPU intensive programs? If yes, then most likely it happens because the laptop overheats. It happens because overtime the heatsink gets clogged with dust. A layer of dust collects between the cooling fan and the heat sink (dashed line on the picture) and heat produces by the processor gets trapped inside the laptop. As a result of that, the processor overheats and the laptop shuts down.
Clogged fan

There are two different way to clean the heat sink and fan in these models:
– Buy a can of compressed air or find an air compressor and blow off the heat sink through the air intakes on the bottom of the laptop.
– Remove the keyboard¬†and you’ll get an access to the cooling fan. Blow off dust from the fan and the heat sink.
In some cases the laptop overheats because of defective cooling fan. The fan should start working as soon as you power up the laptop. If the fan will not star, most likely it’s bad and must be replaced. You can find a new heat sink cooling fan for Satellite A60 and A65 notebooks by the following part number: V000042110.

2. Defective onboard memory

Here’s another common problem – bad onboard memory. This memory is integrated into the motherboard and if it goes bad you’ll have to replace the entire motherboard.
If your laptop starts with some weird characters or lines of dots on the screen, most likely you have a faulty onboard memory. If you test the laptop with an external monitor, you’ll see the same defective video on the external monitor too. You can test the onboard memory with Memtest86+ utility. Remove any external RAM modules and run the memory test. If the onboard memory fails, you’ll have to replace the motherboard.
The integrated memory module is located close by the memory extension slot, under the foil.
Bad onboard memory

UPDATE: If you have bad memory, you should read this comment.

3. Last but not least – power jack issue.

With Satellite A60 and A65 notebooks this problem is not as common as with Satellite M30X, M35X, A70 and A75, but it’s still a problem. Overtime, the power jack might get loose and the positive pin stops making a good contact with the motherboard anymore. As a result, the laptop switches to the battery power even though the power adapter is still plugged in. Usually you can temporally fix the problem by adjusting the power adapter plug on the back of the laptop, but after some time the problem reappears.
In this case you’ll have to disassemble the laptop, remove the motherboard and resolder the power jack.
Loose power jack

Do you experience the same problems or you have another issue with your Satellite A60 or A65 notebook? Please share your experience.

Instructions for replacing laptop power jack yourself

432 Responses

  1. Thank you Cj for all your work! This blog has proven worthy… I did desolder all the 8 Memory Pins(Without testing with +mem86 :P) and Eureka! The lines have gone and my laptop is working as Brand New.! Thank You very much :D

  2. I’m in the process of replacing a motherboard in an A65-S126. I’m trying to be cautious and verify components as I install them, using an external monitor and the disassembly guide. All went well until I hooked up the LCD screen. The whole boot sequence displayed just fine on it, but accompanied by a fairly loud hum coming from the motherboard that wasn’t there at all when the boot sequence is viewed through the external monitor. I disassembled some parts and think I found the problem. In the image from step #17 in the guide there’s a piece of black tape covering a group of components. Just sticking out from under the tape towards the ATI chip is a largish (1cm square) transistor(?) with a plastic cap that’s separating from its base. Pushing on this cap when the hum occurs stops the sound. Is this something I should be concerned about? Try gluing the cap back on? Return the motherboard?

    Thanks for any advice.

  3. This is a great site which helped me alot! I have solved the Overheating problem of my Toshiba Satellite A65. I’ve also put in a extra 1Gb Crosshair Memory card.
    Now the first problem is that weird lines(Vertical) are appearing on my Screen on the start up logo also when i play a movie in windows. I know that it is the Faulty On board Memory module but i can’t seem to find a good way to remove or unsolder them myself.

    Second problem is that the Laptop was off for 2 days. It has Windows 7 Ultimate in it, When i started the lappy it showed the recovery screen that something had changed but when i select the recovery option the Laptop restarts. I tried to install Windows 98 to see if there ain’t a Hardware problem but Win 98 wasn’t installing. Then tried Xp and it restarted when loading files and same happens with Vista, Windows 7..
    Please i need immediate help as i cannot afford more vacancies in my work… Thank you and Great Site!

  4. Daniel

    Hi, I have a satellite a60 and I want to buy a 1 gb RAM, but memory occupies, what kind of memory the satellite a60? Please!!!

  5. Daniel


    I have a A60-793 and my hard drive is damaged.
    Where can I get another one? Is the hard drive IDE?

    Tks in advance

    Daniel Augusto

  6. I have Tosh Satellite A65, I bought 1gb memory. can u please tell me how to put the memory in to my laptop?


  8. cj2600


    my computer satellite A200-1DT not run at all just the light of power on is lighting

    Check laptop memory. It’s possible one of the memory modules is bad.
    Try removing memory modules one by one and test the laptop with each module separately.
    The laptop might start properly when you remove the failed module.

  9. cageyr

    Bad memory on Sat Pro A60. Reluctant to remove memory chips from motherboard so followed the same procedure as diaphus (post 52). Set maxmem to exclude the bad memory, installed 512Mb extension, reset maxmem to (good mobo memory)+512 and it works fine.
    George (post 81) reports problems with this process but it certainly has worked for me and has been stable for several weeks now.
    Thanks diaphus!

  10. my computer satellite A200-1DT not run at all just the light of power on is lighting

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