Here are some tips and tricks for troubleshooting and fixing laptop video problems. Video issues are very common within portable computers and with the following tips you should be able to detect and eliminate basic laptop video problems.

Laptop LCD screen has a faint image.

Faint image on laptop screen

Look at the LCD screen very closely and check if you can see a faint image on the screen. It’s possible that the LCD lid close switch stuck in the “closed” position and the backlight stays off even when you open the LCD screen or turn on the laptop. The switch turns off the backlight when you close the LCD display to save the laptop battery power. Check the LCD lid close switch. Usually it is a small plastic pin located close to the LCD hinges. Try to tap on the switch a few times to turn on the backlight. If after tapping on the LCD lid close switch the backlight stays on, you fixed the problem.
It is also possible that after tapping on the LCD lid close switch the backlight works fine, you see a normal video on the screen for some time and then the backlight turns itself off again. In this case I would blame the FL inverter board. Try to reseat cables on both end of the FL inverter to make a better contact between the cables and the FL inverter board. If it doesn’t help I would try to replace the FL inverter board.

Laptop LCD screen is solid white color.

Screen is white

Most likely it is just a bad connection between the LCD display and the system board. I would try reseating the video cable connector on the back of the LCD screen first and check if it fixes the problem. After that I would try reseating the video cable connector on the system board. I would also try reseating cables if there is no video on the LCD screen at all.

The video on the LCD screen is garbled.

Bad image on laptop LCD screen

Try to connect the LCD screen to an external monitor. If the external video is fine, you have a problem with the LCD screen or the LCD video cable. You can try to fix the problem by reseating the video cable on the back of the LCD and on the system board.
If you see the same garbled video output on the external monitor most likely it is not the LCD screen problem. In this case the system board (with onboard video) is bad or the video card is bad.

I understand that these tips will not cover all video problems with portable computers. If you have a different problem, you are welcome to leave a comment and I will try to help you if I can. :)

Are you looking for a new LCD screen for you laptop? Try searching here.

Here’s a notebook display assembly diagram and tips for finding spare notebook parts.

Related articles:

Fixing notebook LCD screen with water damage.
Screen inverter replacement. Fixing laptop backlight problem
Laptop has bad video on the LCD screen. What is wrong?
Laptop screen shows strange colors. What could be wrong?

 

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1,168 Responses to “How to troubleshoot and fix laptop video problems”

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  1. 568
    philipp Says:

    Me again :)

    i havent done anything just yet. the problem prevails though. however, i found out, that the scrren stays on, when i reduce the brightness level from max to about medium.

    It doesnt fix the problem but at least allows me to work on my thinkpad until i find a solution (that should not involve too much monex :P )

  2. 567
    Phil Renner Says:

    I have replaced the inverter board on my Thinkpad A31, but still only have faint image on screen. Toggling F7 will bring up screen corectly only for a second. Attaching output to working monitor gives a good image. What should I try next?

  3. 566
    phiipp Says:

    well, thanks for the helpful advice. i figured that the problem is the ose butto, which i abt a couple of tims (ca 1000 :P ). after tapping the screen will turn back on. however, it turns off right away after about 10 seconds. i tab again and its on, after 10 secs ists off again. i guess the switch is wasted, however i would like to to know if you could give me some advice before i start some major action here.

    thanks in advance,

    phil

  4. 565
    matt Says:

    i have a wird problem. just landed in dubai via bangkok. i used my laptop in bangkok and it was fine, then when i arrived in dubai the screen has distorted colors, pink is everywhere, wierd color spasms. only thing i can think of that may have caused this is thex-ray scan or something i went through at the bangkok airport. does anyone have any remedies??

  5. 564
    cj2600 Says:

    Jodi,
    This sounds like a problem with the LCD screen. Most likely you’ll have to replace the screen.

  6. 563
    Jodi Says:

    I have a dell insprion 2200. The lcd has a “C-shaped” area on the right hand side that is lighter (almost white) than the rest of the display. You can still see the display, but it is faded in that area only, making lighter images difficult to see. Any idea what might cause this?

  7. 562
    cj2600 Says:

    Steven,
    Have you tried Fn+F4 keys in order to switch video signal from the external to internal mode. I could be wrong but I think Fn+F4 is the right key combination.
    Turn on the laptop, hold down Fn and then press F4.

    display starts working after hooked up to external monitor. need suggestions

    Check the BIOS. Maybe you can find some settings for internal/external video output in there.

  8. 561
    steven Says:

    I have a compac presario v5102 nr and the screen is usaly blac but back light is workin and display starts working after hooked up to external monitor. need sugestions

  9. 560
    Matt M. Says:

    Hey cj.

    I have an IBM T42 laptop that’s display went very dim a few weeks ago. I came across your site and found it very informational.

    When the lid close switch is pressed it will flash for a moment like it is trying to turn on but failing. Everything works fine on an external monitor. It was showing all the symtoms of a bum inverter. But I may have jumped the gun and purchased a new inverter, but after I installed it there was no signs of the problem being solved. Same old story.

    But a few days later when I started it up, the screen came on just fine, but it would shut back off after a few hours. Very bizarre behavior. Now I can sometimes get it to turn on by rapidly pressing the lid close switch. It seems to have a pinkish hue at forst but it goes back to normal after it is on for a little while.

    Do you think that I could have received another bum inverter? Or do you think that I have some loose wires or a bad connection somewhere? Any insight would be greatly appreciated.

    Cheers,

    Matt

  10. 559
    Rob Says:

    I have a sony vaio. I have just changed a broken dc power connector and after reassembly the lcd is acting up. It will work right up until windows starts to boot and then cut out. External monitor works fine. Any ideas?

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