Here are some tips and tricks for troubleshooting and fixing laptop video problems. Video issues are very common within portable computers and with the following tips you should be able to detect and eliminate basic laptop video problems.

Laptop LCD screen has a faint image.

Faint image on laptop screen

Look at the LCD screen very closely and check if you can see a faint image on the screen. It’s possible that the LCD lid close switch stuck in the “closed” position and the backlight stays off even when you open the LCD screen or turn on the laptop. The switch turns off the backlight when you close the LCD display to save the laptop battery power. Check the LCD lid close switch. Usually it is a small plastic pin located close to the LCD hinges. Try to tap on the switch a few times to turn on the backlight. If after tapping on the LCD lid close switch the backlight stays on, you fixed the problem.
It is also possible that after tapping on the LCD lid close switch the backlight works fine, you see a normal video on the screen for some time and then the backlight turns itself off again. In this case I would blame the FL inverter board. Try to reseat cables on both end of the FL inverter to make a better contact between the cables and the FL inverter board. If it doesn’t help I would try to replace the FL inverter board.


Laptop LCD screen is solid white color.

Screen is white

Most likely it is just a bad connection between the LCD display and the system board. I would try reseating the video cable connector on the back of the LCD screen first and check if it fixes the problem. After that I would try reseating the video cable connector on the system board. I would also try reseating cables if there is no video on the LCD screen at all.

The video on the LCD screen is garbled.

Bad image on laptop LCD screen

Try to connect the LCD screen to an external monitor. If the external video is fine, you have a problem with the LCD screen or the LCD video cable. You can try to fix the problem by reseating the video cable on the back of the LCD and on the system board.
If you see the same garbled video output on the external monitor most likely it is not the LCD screen problem. In this case the system board (with onboard video) is bad or the video card is bad.

I understand that these tips will not cover all video problems with portable computers. If you have a different problem, you are welcome to leave a comment and I will try to help you if I can. :)

Are you looking for a new LCD screen for you laptop? Try searching here.

Here’s a notebook display assembly diagram and tips for finding spare notebook parts.

Related articles:
How I took apart and repaired my notebook LCD screen with water damage
Screen inverter replacement. Fixing laptop backlight problem
Laptop has bad video on the LCD screen. What is wrong?

 

Laptop Repair Videos

 

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965 Responses to “How to troubleshoot and fix laptop video problems”

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  1. 670
    cj2600 Says:

    Don Weaver,
    Could be bad inverter board. That’s the first think I would try to replace.

  2. 669
    Don Weaver Says:

    My toshiba a135 screen goes blank,only faintly seeing anything at all

  3. 668
    cj2600 Says:

    Danny Cannon,

    My display looks like its going bad, I have red tint to everything and you can see at the bottom some red swirly lines down at the task bar. This just happen today when I booted up…

    Did you test the laptop with an external monitor? External video is fine?
    If external video works fine and this problem appears only on the internal screen, I guess you a right, it’s related to the LCD screen but there is a possibility of bad video cable.

  4. 667
    cj2600 Says:

    Adom,

    I replaced the inverter board and saw no difference.

    If there is an image on the screen, bad or good, and you can see the image, there is nothing wrong with the inverter. The inverter board is just a power supply for the backlight lamp. The inverter board cannot affect image on the screen.

    Put old one back then replaced the LCD screen. THEN something starting smoking on the board, I think by the next to where the video cable is attached. No video. Ripped the battery out. Put the old LCD back in and get basically the same thing. Plugged into an external monitor again and everything ran fine.

    Are you sure that the new LCD screen is compatible with the old one? Different LCD screens require different cables.

  5. 666
    Danny Cannon Says:

    My display looks like its going bad, I have red tint to everything and you can see at the bottom some red swirly lines down at the task bar. This just happen today when I booted up…….
    I have a Toshiba P205-S6267 17″ running Vista bought new in May of 2007.
    If you give me your email I’ll send you some screen shots.

    Thanks
    Danny

  6. 665
    Adom Says:

    Adom: The computer was being used when it was dropped perhaps 2 ft, mostly onto the battery side. Then the screen when blank. Here is the current situation: When first turned on and booting, the screen is bright and pale white with thick (~1.5 in) bands that are very similar in color and shade. Then, as it continues to boot, the screen begins to fade to dark (not black) and some thin banding begins on the right side…I have attempted to reseat all cables and everything works when attached to an external monitor.

    cj2600: I think when you dropped the laptop you damaged the LCD screen. This sounds like a problem with the screen.

    UPDATE: Thanks for the help! I replaced the inverter board and saw no difference. Put old one back then replaced the LCD screen. THEN something starting smoking on the board, I think by the next to where the video cable is attached. No video. Ripped the battery out. Put the old LCD back in and get basically the same thing. Plugged into an external monitor again and everything ran fine. Anyone?

  7. 664
    cj2600 Says:

    Ghost,

    I have Toshiba A135 when I start it the screen is blank and no
    hard drive loads.

    Try stating the laptop without the hard drive installed. Can you get video on the screen this way?
    Try reconnecting the memory modules. Just remove the memory module from the slot and install it back in. Does it help?

  8. 663
    cj2600 Says:

    Doug,

    My HP dv1000 series laptop has a curious video issue. When first powered on, the display (built-in OR external) lights up for about 1.5 seconds, then goes dark. Cycling through the LCD/LCD+CRT/CRT keyboard commands causes the display (internal or external) again lights up for 1.5 sec then goes dark.

    This sounds like a problem with the motherboard/graphics card.
    Can you unplug the LCD screen cable from the motherboard and test the laptop just with the external monitor. Will the external monitor work when the LCD screen is unplugged from the motherboard?

  9. 662
    cj2600 Says:

    Sooraj,

    Recently, I find that the four sides of the screen have turned red. This is similar to what you have in a CRT monitor in the presence of the magnetic field. The problem is very much evident on a black background, but is not significant otherwise.

    It’s possible that you see that reddish screen because the backlight lamp is getting old. Take a look at this laptop for example.

    Another problem I find is that in the safe mode or at the time of starting normally, the screen occupies only the central portion, with the display scaled accordingly. However, once it starts, the display expands itself to fill the entire screen.

    Check settings in the BIOS setup menu. I believe in BIOSes you can change settings so the startup screen, so it appears in the center. Not sure 100% that you have these settings on your laptop, this is just a guess. Enter the BIOS setup menu and load default settings for the BIOS.

  10. 661
    Ghost Says:

    I have Toshiba A135 when I start it the screen is blank and no
    hard drive loads.

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