One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Missing a key? Find a new one at LaptopKey.com
Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Take a closer look at the key retainer, it’s connected to the keyboard at four different points.
Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.
Put the key cap on the retainer and snap the cap back in place.
Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.
Installing the space bar key.
The space bar key is connected to the keyboard a little bit differently then any other key.

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.
Here’s another technique you can use to fix a broken keyboard key.
As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.
Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Carefully remove the key cap with your fingers.

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

The silicon membrane has been removed.

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install the retainer.

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Now you can use the U key again.

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November 13th, 2007 at 3:14 pm
Thanks a ton! I was just typing on my Toshiba Laptop, which I have only had for a few months and the E button popped right off. It took me several tries to get it inline, but I eventually got it in. For the people that said their keys were sunken in still, or crooked, just pop the key back off and try again…I had to several times to finally get it back to the way it was. Great help guide though, especially with the pictures…THANK YOU!
November 8th, 2007 at 4:34 am
Thank you so much for saving my laptop!! My baby pulled off the shift keys and I was going nuts with them. My keys are a bit different but your main principle works! Genius idea!!
Thank you again very very much!
November 7th, 2007 at 11:31 am
hey thanks it really helped i can’t believe i was going to pay to get my ctrl key fixed.the step by step pictures really helped.
November 6th, 2007 at 2:21 pm
Thank you soooooooooooooooooooooo much
It works !!
couldn’t know how to thank you
November 6th, 2007 at 8:17 am
Thanks thast helped me and my boyfriend alot
November 5th, 2007 at 8:54 am
your solution worked perfectly! My “v” key is back in business and you’d never know it fell off.
THANK YOU! Especially for posting with pics…
November 4th, 2007 at 5:59 am
Thank you so much for taking the time to explain with pictures how to put the key cap back on.
To Angela Jordan and Chris: Mine was a little crooked and weird the first couple dozen times I tried also but I realised that it was because it wasn’t fully attached at all ends. Just GENTLY remove and try again until it snaps fully into place and it will look, feel and function like it never came off in the first place. Good luck.
October 29th, 2007 at 8:25 pm
My up key fell off, i put it back on, but it now sits sunkey, and isnt real bouncy like the others are and how it used to be,
October 29th, 2007 at 12:59 pm
My “G” key broke on my laptop (the retainer was broken and unable to be repaired) So I removed the retainer from the “ALT” key on the right side of the keyboard because there’s two of the same button and snapped that into place of the “G” key. It worked great.
October 29th, 2007 at 11:08 am
I am having trouble snapping the keys back onto my laptops keyboard. I get the reattached and they sit crooked or “sprung” on one side. Can anyone help me? My toddler decided it was fun to pick off several keys the other day…Thanks for the help.
Sincerely, Angela Jordan