One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 130
    Vivian Doan Says:

    Thanks for saving my life… this article solved what seemed like hours of frustration wonderig why the damn thing wouldn’t fit back onto the keyboard!

  2. 129
    Ericka Lee Says:

    Wow.
    Thanks a bunch. :)

  3. 128
    Linda Says:

    I have a Dell laptop and the little rubber piece in the center of the retainer came off the W key on my keyboard. I have all parts, just don’t know if I should glue the little rubber piece or what. Any comments are greatly appreciated.

  4. 127
    ken n Says:

    I have this same problem on my dell precision m50. cananyone help me?
    i can pop it back in but the spacebar doesnt spring back out.

    125Chris M Says:
    November 15th, 2007 at 1:48 pm
    The spacebar on my Acer laptop has TWO metal retainers, one on the top and one on the bottom. So I’m having trouble with this step:

    “Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.”

    I can see where the bottom retainer goes, because there are two hooks it has to slide in to. But I have no idea what to do with the other metal retainer.
    Can you please help me? Thank you.

  5. 126
    Terri Says:

    my partner hoovered up my J and U and i cant find them does anyone know where i can buy replacement keys from???????????? HELP PLEASE

  6. 125
    Chris M Says:

    The spacebar on my Acer laptop has TWO metal retainers, one on the top and one on the bottom. So I’m having trouble with this step:

    “Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.”

    I can see where the bottom retainer goes, because there are two hooks it has to slide in to. But I have no idea what to do with the other metal retainer.
    Can you please help me? Thank you.

  7. 124
    Jake Says:

    Jake here again, I posted yesterday thinking I had fixed my E key. It keeps popping off though! I get the bracket on or the retainer thing, and then pop on the plastic key part. All seems to be fine, and then it gradually works its way off until I’m typing and it comes out :( . When I put them in, they make a snap into place, and I’ve looked at both pieces and neither of them are “broke” they just seem to be popping out…any help?

  8. 123
    Eduardo Says:

    Perfect!!!!

    Fantastic instructions!!!!

    Thanks a bunch!

  9. 122
    Lissa Says:

    You Rock!!!!

    I thought I had seriously screwed up my laptop. I’ve been fussing with this darn key for the last 2 hours. Your instructions are absolutely perfect. Thank you!!! Now I don’t have to take my laptop into a repair shop.

    Again, You Rock!!!

  10. 121
    Mark Scott Says:

    Awesome instructions! By far the best description I found. Thank you.

Pages: « 10518 17 16 15 14 [13] 12 11 10 9 81 » Show All

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