One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 140
    Laura Levy Says:

    Are the function keys of a Dell Inspiron different than the other keys? One of mine is crooked and I can’t get it to push down in the front. Another one will not snap at all in the front. The back (or top) of both keys is snapped into place. If you could help I would be very grateful!

  2. 139
    Parul Says:

    My Alt key came out along with key retainer tied to the cap, I could fix only after looking at your demonstration. Thanks a lot!

  3. 138
    debbie Says:

    thanks you are the greatest!!!

  4. 137
    cj2600 Says:

    Tony,

    Where do I find replacement keys for my Toshiba laptop?

    You can find most replacement keys for laptop keyboards here.

  5. 136
    Rebecca Says:

    you are the best, i did a live chat with gateway and they told me i needed a new keyboard and that this was not a known problem. I didn’t believe them, so glad i didn’t. i knew it was just a puzzle to put together, thanks

  6. 135
    Cecil Turner Says:

    You so ROCK! I had to do an enter key that my kid knocked off . . . the little pieces were completely indecipherable. But the opposite side shift key was similar, and a few minutes later . . . presto!

    I can’t believe how complex the little plastic bits were. And I’d never have figured it out without looking at this site (and a good magnifying glass). Thanks a million.

  7. 134
    Tony Says:

    Where do I find replacement keys for my Toshiba laptop?

  8. 133
    Anon Says:

    I have looked at your instructions, and although very clear, I am having a major problem.

    The Caps lock key has come off of my laptop – it appears to be in a similar design to the spacebar. However, it is not the metal retainer that I am having problems with. It is the black bits inside, the bits that cover the spongey thing – is this making any sense? They have completely come off of my laptop! I have all the pieces, but I can’t for the life of me figure out how to fix it all.

    I would really appreciate the help if you can, else I’m going to have to face my Dad, and tell him I have broken his laptop :(
    I just hope I don’t have to pay for it…

    Thanks again!

  9. 132
    cj2600 Says:

    Linda,

    the little rubber piece in the center of the retainer came off the W key on my keyboard. I have all parts, just don’t know if I should glue the little rubber piece or what.

    I think you can glue it in using super glue. Check this article for more details.

  10. 131
    Alan Cridge Says:

    I dropped a book onto my laptop keyboard & the G & H key caps & retainers flew off. I tried several times to replace them & spent hours trying to work out how the key retailer reassembled.
    After just five minutes of studying your photos & instructions. They popped back on.
    What excellent clear instructions! Thank you for putting this info on the net & for FREE.

Pages: « 10519 18 17 16 15 [14] 13 12 11 10 91 » Show All

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