One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 350
    mmiles Says:

    Thank you! I spent 2 hours trying to get this to work while looking at your site and it does! Mine was for the backspace key, but it looks similar to the spacebar key in your picture.

  2. 349
    Brent Says:

    My method worked just fine. I just sat it on the spot and mashed it by pushing it in various arrangements.

  3. 348
    xue Says:

    thank you so so much! i had four keys that had been coming off for a month now and i just was able to fix the problem. thanks again!

  4. 347
    Jamie Says:

    Thanks! My husband will think I am so smart! ;-)

  5. 346
    Harald Baumann Says:

    what an amazing site!!!!!!!!!!!!!!!!!

    the internet, intelligent people and competence
    all rolled in one!!!!!!!!!!!

    congrats to their effort and a b i g “thanks”
    to them

    with kind regards

    harald baum ann

  6. 345
    cj2600 Says:

    Jay,

    do you know where i can get a new key retainer bcuz it appears The 2 are suppose to go into each other but one of the small part thats suppose to go into is broken

    Did you try here?

  7. 344
    Jay Says:

    well do you know where i can get a new key retainer bcuz it appears The 2 are suppose to go into each other but one of the small part thats suppose to go into is broken(The smaller center retainer)

  8. 343
    Jay Says:

    im just a kid i dnt know any repair shops,i bought this laptop from walmart

  9. 342
    Dean Says:

    Thanq you I qan finally use the QQQQQQQQ button on my keyboard again. It took me 20 minutes to figure it out my problem was I was snapping the parts in and then trying to put the key in place. but thanks to your little guide I figured out
    That I had to put the parts in place then snap the key onto the parts.
    Thanks for the help!

  10. 341
    cj2600 Says:

    Jay,

    it didn’t help me at all u didn’t exactly state which goes in first .and i cant afford to remove another cap bcuz what happens if i cant fix it now i would have 2 keys that r messed up

    Then it’s time to take your laptop to a repair shop. Most likely they will offer to replace the whole keyboard.

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