One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,025 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 380
    Jasmine Says:

    THANK YOU SO MUCH. I REALLY APPRECIATE IT I HAD TO REPLACE THE RIGHT ARROW KEY.
    THE PICS WERE A GREAT BIG HELP….

  2. 379
    Gina Says:

    My problem is a little different–my spacebar juststuck after cleaning the laptop and doesn’t work now (I am copy/pasting spaces in).

    I tried but can’t pop the spacebar off and didn’t want to force it–any thoughts as to what I could do short of attaching an external keyboard?? I can’t copy/paste forever.This is a Gateway laptop.

  3. 378
    Bonnie Talcott Says:

    I’m sorry this isnt about this item.
    I was wondering if you could get or at least tell me where I can get the plastic thing/retainer? under a lost keybord key? My daughter had a fit and knocked off 3 keys. I have them all but my dumb dog ate the clip. All I need is the plastic thing and Toshiba says I have to replace the whole keyboard. It a Toshiba P205 Any help is appreciated and I understand if you can’t help.
    Thankyou very much, Bonnie Talcott

    The one’s here aren’t the right ones

  4. 377
    justin Says:

    thanks man! my W key is working again. although it took me 2 hours as i only had n steak knife and big hands to work with.

  5. 376
    Ryan Says:

    Thanks sooo much cj2600!! My “t” key fell of with the brace still on but the small metal hinge to hold on the brace was faced up so it was not catching. After looking at these pics I removed the “y” key and found what the metal hinge looked like, this really helped, very happy now!! Thanks once again

  6. 375
    cj2600 Says:

    Asher,

    FYI, the “useless” key is not “useless” at all. I use it daily.

    Could be. But I don’t use this key at all. So, for me the key is useless. :)

  7. 374
    Asher Says:

    FYI, the “useless” key is not “useless” at all. It’s the menu key. It acts as a right click when something is selected, so if you click on a file and press that button, it will have the same effect as right clicking. I use it daily.

  8. 373
    Ani Says:

    Thanks so much! By following these steps, I figured out that the retainer under the “1″ key had been damaged when my cat jumped on it, and that’s why I couldn’t reattach the key. I borrowed the retainer from underneath That Key next to ALT that I never used anyway. “1″ key is in good working order. Thanks again.

  9. 372
    super111 Says:

    This is an awesome article, thanks for helping me fixing my keyboard!

  10. 371
    AWS Says:

    To anyone who needs to get new key parts, the link the author tells you to click points to eBay. If for some reason the link doesn’t work just go the main eBay site and type relevant keywords into their search engine.

    I got my new key pieces this way and saved myself from having to send my laptop away to HP for them to replace the whole keyboard.

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