One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,025 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 390
    Laserbeak43 Says:

    Thanks!!!!
    Saved me BIG TIME. the baby just ripped 20+ keys off of my new laptop!! If only i would have thought about searching for something like this when my older son was ripping apart my older laptop!!

  2. 389
    mandy Says:

    one of my keys is stu_k and i _ant use it. i _ant get it off or put it on properly. what do i do???

  3. 388
    Jeff Says:

    Thanks! You saved me a lot of awkward keystrokes!

  4. 387
    nickolas g Says:

    thank you so much! i didnt relize it would be so easy to fix my keyboard!

  5. 386
    JD Says:

    tks for the tip – i was panicking for a bit, until i found this. sometimes it’s a bit more difficult to snap back the key on the retainer, but at least knowing the theory helped me do it. tks

  6. 385
    Marni Chediak Says:

    DITTO to 384 Bob Taylor! These instructions saved my sanity. My 2.5 year old just removed the “M” and “O” keys this afternoon and I was not a happy mommy until now! Thank you thank you!

  7. 384
    Bob Taylor Says:

    Thank you so much for your most helpful instructions. You saved my day. My young son pryed off 3 or 4 buttons and I thought I was headed to the local electronics store maintenance dept. Your pictures were clear and your instructions succinct. You are a blessing.

  8. 383
    Christine Ryan Says:

    This was a FANTASTIC help! Genius!

  9. 382
    cj2600 Says:

    Bonnie Talcott,

    I was wondering if you could get or at least tell me where I can get the plastic thing/retainer? It a Toshiba P205

    You can buy a single retainer for your Satellite P205 laptop here.

  10. 381
    andrea Says:

    oh my god.
    i am so thankful for this website.
    i was doing all this stuff and my space key didn’t workk.
    but then i read how to do it here and its working like i just bought a new key.
    thank you soo much

Pages: « 10344 43 42 41 40 [39] 38 37 36 35 341 » Show All

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