One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

Laptop Repair Videos

 

If you find this article useful, please consider making a donation to the author. Thank you!

 

 

 

1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

Pages: « 10562 61 60 59 58 [57] 56 55 54 53 521 » Show All

  1. 570
    Megan Says:

    Hey thanks for this – my 4 year old twins had popped off the O key on my keyboard and lost one of the retainers. I saw your tutorial on cannibalizing parts from that useless menu key (I had to push it to see what it did – never used it!) and got the missing bit, up and running. So thank you very much for the idea! You saved me the 30 bucks for a new laptop to cannibalize for an O key :)

  2. 569
    Chris Rahl Says:

    Thanks for the descriptions and photos. My 2 year old Yanked off my Y but with a little trial and error and Your directions I was able to fix it.

  3. 568
    Terra Says:

    Thanks- it was an easy fix!!!

  4. 567
    holly Says:

    what if you have a broken tab under the key? can u manage without it? My caps lock key was broke off by my one year old and when she did it broke the little tab that clicks it back in place.

  5. 566
    sarah Says:

    i popped off my backspace key nearly half a year ago and *just today* i thought, maybe if i google laptop key repair i’ll get somewhere with this… i got it on the first try after looking at the pics in your article!

    WOOOO TRIUMPH! :D

  6. 565
    dave Says:

    thanks alot I really needed your help badly thanks again

  7. 564
    Liz Says:

    Thank you so very much.
    Why is it stuff happens on holidays…space bar now working. Instructions were easy…thks

  8. 563
    ahaha! Says:

    Thank you so much!
    I broke the latch and i have a completely different laptop!
    And these instructions helped me get my key back on!
    amazing, but since i broke one of the latches, its still very loose!
    but half of its on, and it wont be a very big problem.
    (It was the Pg Dn key so it was very easy to fix)

  9. 562
    chris Says:

    My q button says that it is being held when it isnt, i cant do anything because a bunch of q’s show up.

  10. 561
    Joey Says:

    Thanks. Same story here: 1-yr-old with amazing speed popped off the CTRL key. Key retainter junk was not intuitive to reassemble until I saw the components shown in your photos, which helped me confirm that I wasn’t dealing with broken or missing parts, so I popped of the ALT key for a point of reference. Interestingly, the ALT key assembly was turned 90 degrees versus the CTRL key.

Pages: « 10562 61 60 59 58 [57] 56 55 54 53 521 » Show All

Leave a Reply