One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

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Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Take a closer look at the key retainer, it’s connected to the keyboard at four different points.
Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.
Put the key cap on the retainer and snap the cap back in place.
Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.
Installing the space bar key.
The space bar key is connected to the keyboard a little bit differently then any other key.

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.
Here’s another technique you can use to fix a broken keyboard key.
As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.
Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Carefully remove the key cap with your fingers.

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

The silicon membrane has been removed.

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install the retainer.

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Now you can use the U key again.

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April 10th, 2009 at 6:45 am
yeppers…i just realized that the tiny ittle notch on the top left is gone. i’ll have to check my other tosihba laptop and see if the clip is the same. tanks. lol
April 9th, 2009 at 10:00 pm
jodi,
Apparently, the retainer IS broken. Otherwise the key would stay attached to the retainer.
If you wish, you can remove the cap from another key and take a closer look at the good retainer and compare it with a bad one.
April 9th, 2009 at 3:34 pm
thanks but it still is seating properly and the retainer does not look altered or broken in any way.the top of the “h” key is loose. if you don’t hit the key right on center but rather towards the top it pops up.
April 9th, 2009 at 12:47 pm
jodi,
That’s the right order.
1. Remove the retainer from the key.
2. Attach the retainer to the keyboard.
3. Push the key on the retainer.
You can break the retainer this way.
April 9th, 2009 at 12:44 pm
i have a toshiba laptop with a keyboard like the one show in silver. the h key popped off and i cannot get it to seat properly. should i take the retainer off and set it first and then push the key on or does it stay on the key and just get pushed down?
thank you
April 9th, 2009 at 5:04 am
Thank you so much…with your photos I was able to get my key top back on!
April 7th, 2009 at 11:26 am
My esc key fell off and i lost 1 key retrainer, can i buy such a part??? i got a hp laptop.
April 4th, 2009 at 10:37 pm
my esc and delete keys came off and i cant get them to go back on
April 4th, 2009 at 10:35 pm
Okay, thank you SOOO much. I had been trying to fix my laptop key for over 2 hours, then i found this page and i FINALLY fixed it. Thank you thank you THANK YOU!
April 4th, 2009 at 5:48 pm
Eric Geer,
I afraid you’ll have to replace the keyboard. I don’t know any other way to fix the problem.