One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 760
    Rach Says:

    Where do i find individual keys to purchase for my laptop? My number 8 key is not fixable because the latches on the key itself broke off. I don’t really want to have to trade it with another key, i would just like it replaced. Know any good websites where I can find that or places I can purchase just the number 8 key?

  2. 759
    Lynne Says:

    Thanks so much for this information!!! My laptop keyboard is slightly different from the one shown in the diagram, (Dell Inspiron 7500), so the retainer isn’t quite the same as the one shown above, but similar enough. I thought I’d have to take my computer to a repair shop and wait for a few days, but I was able to fix a key that’s been broken for a week!

    Thanks again!

  3. 758
    Manjit Says:

    Thanks so much my little boy wrecked 3 keys…and you helped me fix them!

  4. 757
    kirsty Says:

    thanks so much my toddler pulled off the key and bent the part that the key fitted to, without your help i would ofhad to tell my OH, and I fixed it all myself with your instructions.

  5. 756
    Keri Says:

    Thanks you so much for this my daughter (3) took like 4 keys off of my new laptop I was able to get all except for the G back on properly and your tutorial helped so much the g is back on and working FABULOUSLY!!! Thank you soo much!

  6. 755
    Simone G. Says:

    Thanks so very much for sharing what you know.You have helped me many,many times.God bless you.

  7. 754
    tina Says:

    help i did everything it said and i still cant get some of the keys to stay on what do i do now???

  8. 753
    Jesse Says:

    thanks a ton! Saved me time, and SOOOOO much stress!

  9. 752
    toby constable Says:

    thank you so so much! the key retainer parts were not properly attaching after i took them out because i spilt a bit of water on my arrow keys and they needed wiping. absolute life saver :) :)

  10. 751
    Nadia Says:

    Thank you so much!!! You are a saver. My toddler took out the caps lock and shift key from DH 1 month new laptop. And thanks to you it’s now fixed!!!

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