One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 80
    debbie Says:

    My broken key is on a Gateway laptop and is the backspace key.
    It just happened! Grandchild pulled it off. His mother is going to kill me. So! It has a perfectly good key with this little wire on the back… then a rubber bumper dealy bob fell out of a hole I think… then this little square piece that looks like the one to the left of the bigger square that has the hole for the rubber piece, fell off. I think I could get it all to snap back, if that small black plastic piece was in place like the one on the other side. There seems to be nothing that attaches it. Does anyone have a website that has to do with Gateways? Thanks for any help!!!

  2. 79
    nicole Says:

    Thank you so much. I was so stressed because my dog jumped on the laptop and knocked off the period key. I couldn’t write a sentence properly. Now it is fixed in less than 5 minutes. I am so happy I could kiss you.

  3. 78
    Jason Says:

    Thanks a lot! I would never have attempted this without having pictures to guide me through it. You just solved my 3 year old broken spacebar problem!!!

  4. 77
    Ruth Says:

    ahhh- thank you!!! I thought I would never have my Enter key back on and that just doesn’t work for someone in law school! :( Extremely helpful – thank you!

  5. 76
    Andre Says:

    it took me over an hour to get the ctrl key in, but I finally got it

  6. 75
    Ryan Says:

    The enter key for my Dell, with a similar keyboard to the one you have shown, came off. I cant seem to get the stuff to line up right can you help?

  7. 74
    Denise Says:

    Thankyou somuch I was freaking out about my key the instructions really helped alot!!!

  8. 73
    Steph. Says:

    Oh my god thank you for your help.My new laptops button came off and I was almost crying and this helped me a lot. =)

  9. 72
    Danay Says:

    I HAVE BEEN TRYING TO FIX MY KEYBOARD KEY FOR MONTHS NOW. THANK YOU VERY VERY MUCH!!!

  10. 71
    jamie Says:

    THANK YOU FOR THE HELP. I WAS ABLE TO PUT IT BACK TOGETHER WITH THE HELP OF YOUR PHOTOS.
    I DID HAVE TO TAKE OFF ANOTHER KEY AND LOOK AT IT, AND THEN HAD TO SPEND SOME TIME WORKING ON THAT KEY, BUT I NOW HAVE EVERYTHING BACK ON AND IT IS WORKING!! THANKS FOR YOUR HELP.

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