One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

Missing a key? Find a new one at LaptopKey.com

 

Carefully remove the cap from any other working key so the key retainer stays connected to the keyboard.

Remove key cap


Take a closer look at the key retainer, it’s connected to the keyboard at four different points.Assemble the key

Assemble the disconnected retainer the same way as one on the keyboard and put it back in place.Install the key

Put the key cap on the retainer and snap the cap back in place.Snap key cap

Situation 2. The key fell off the keyboard and you lost the cap or the retainer. In this case you can purchase a single key here, just search for it. (Search examples: “Dell keyboard key”, “Toshiba keyboard key”, “HP keyboard key”, etc… )
After you found a new key, put it back in place the same way as I described in the situation 1.

Installing the space bar key.

The space bar key is connected to the keyboard a little bit differently then any other key.

Space bar key fell off

There is a metal retainer connected to the space bar key (on some keyboard models). Separate the retainer from the space bar key with a flathead screwdriver.

Remove metal retainer

Install the retainer back in place as it shown on the picture. You have to engage the retainer with the small hooks on the keyboard.

Connect retainer to keyboard

Put the space bar key back in place and gently press on it with fingers until it snaps back in place.

Connect space bar

That’s it. The space bar key is installed back in place and should work as before. If you still cannot fix your keyboard, then you’ll have to find a new one and replace it.

Here’s another technique you can use to fix a broken keyboard key.

As you see on the picture below the keyboard is missing the U key. The key cap, retainer and even silicone membrane were lost. Let’s see if it’s possible to temporarily fix the U key without buying any spare parts.

Personally, I cannot use keyboard without U key but I can live without a key located on the side from the right ALT, I’m not even sure what this key does. In the following guide I will remove the useless key and install it in the place of missing U.

Keyboard missing one key

Carefully remove the key cap with your fingers.

Remove key cap

Remove the retainer. The retainer has two pieces connected to each other. If one piece got disconnected from the other, connect them back together.

Remove key retainer

The silicon membrane is glued to the keyboard. Very very slowly separate the membrane from the keyboard with a sharp knife. While creating this disassembly guide I damaged one membrane because I wasn’t careful enough.
Again, you have to be very careful removing the membrane.
If you damage the membrane you’ll end up with two broken keys instead of just one.

Key membrane

The silicon membrane has been removed.

Key membrane removed

Now apply some superglue on the bottom edge of the membrane, just enough to keep the membrane in the place.

Apply super glue

Carefully place the membrane in the center of the U. Make sure the membrane is positioned correctly. Wait until the glue cures.

Install key membrane

Install the retainer.

Install key retainer

Position the key cap above the retainer. Gently press on the key cap until it clips in and connects to the retainer.

Position key cap

Now you can use the U key again.

Keyboard is fixed

 

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1,041 Responses to “A key fell off the laptop keyboard. Fixing the problem.”

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  1. 820
    jakub Says:

    What can I do when the silicon membrane got lost and the button fell of? I have the button but can I buy the membrane or how can I replace it and what would be the best thing to replace it with?

  2. 819
    Dania Says:

    yaaay! i figured it out! i DIDN’T have to take out the other key! the white plastic snapped right out!

    awesome!

    i could kiss you!! mwah!! thank you sooo much!

  3. 818
    Dania Says:

    ok, so my key fell out with the white pieces are still attached to it!

    how do i take the white pieces of in the first place!!!?
    and how do i take of another key without breaking something??

  4. 817
    EvaMarie Says:

    lol. ive been trying to fix a key for an hour then i went to this website and fixed it in a minute. thanks :-)

  5. 816
    jess Says:

    i used this and it worked, the first set of instructions.
    except i pressed my key in abit hard and now its stuck in the pressed position.
    it still works
    but is quite annoying, any ideas ?

  6. 815
    Robert Hanlon Says:

    I was able to apply the instructions for reattaching the spacebar to reattach the backspace key on my Dell M1710. Thanks so much!

  7. 814
    sherry Says:

    Thank you! you saved me from having to buy a new laptop. Great information.

  8. 813
    Ruan Says:

    You truly are a legend!!! Thank you!

    Ruan

  9. 812
    john Says:

    Can you buy keys anywere? i burned my G-key. but it’s connected horizontally while all other keys are connected vertically (except for H). But switching the H to G doesn’t make very much sence of course.

  10. 811
    BC Says:

    Can you glue a key back on? =-].

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