Let’s talk about problems typical for Toshiba Satellite A60 and A65 notebooks. Do you own one of these laptops? Is it working fine for you?
Here are some typical issues I’ve notices with this model.

1. First of all – overheating
Does your laptop shuts down without any reason when you ran CPU intensive programs? If yes, then most likely it happens because the laptop overheats. It happens because overtime the heatsink gets clogged with dust. A layer of dust collects between the cooling fan and the heat sink (dashed line on the picture) and heat produces by the processor gets trapped inside the laptop. As a result of that, the processor overheats and the laptop shuts down.
Clogged fan

There are two different way to clean the heat sink and fan in these models:
- Buy a can of compressed air or find an air compressor and blow off the heat sink through the air intakes on the bottom of the laptop.
- Remove the keyboard and you’ll get an access to the cooling fan. Blow off dust from the fan and the heat sink.
In some cases the laptop overheats because of defective cooling fan. The fan should start working as soon as you power up the laptop. If the fan will not star, most likely it’s bad and must be replaced. You can find a new heat sink cooling fan for Satellite A60 and A65 notebooks by the following part number: V000042110.

2. Defective onboard memory

Here’s another common problem – bad onboard memory. This memory is integrated into the motherboard and if it goes bad you’ll have to replace the entire motherboard.
If your laptop starts with some weird characters or lines of dots on the screen, most likely you have a faulty onboard memory. If you test the laptop with an external monitor, you’ll see the same defective video on the external monitor too. You can test the onboard memory with Memtest86+ utility. Remove any external RAM modules and run the memory test. If the onboard memory fails, you’ll have to replace the motherboard.
The integrated memory module is located close by the memory extension slot, under the foil.
Bad onboard memory

UPDATE: If you have bad memory, you should read this comment.

3. Last but not least – power jack issue.

With Satellite A60 and A65 notebooks this problem is not as common as with Satellite M30X, M35X, A70 and A75, but it’s still a problem. Overtime, the power jack might get loose and the positive pin stops making a good contact with the motherboard anymore. As a result, the laptop switches to the battery power even though the power adapter is still plugged in. Usually you can temporally fix the problem by adjusting the power adapter plug on the back of the laptop, but after some time the problem reappears.
In this case you’ll have to disassemble the laptop, remove the motherboard and resolder the power jack.
Loose power jack

Do you experience the same problems or you have another issue with your Satellite A60 or A65 notebook? Please share your experience.

Instructions for replacing laptop power jack yourself

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431 Comments

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  1. 31
    Jim S Says:

    I just bought a new upgrade battery for my Toshiba A85-S107 Laptop,the other died. After sending the 1st one back;It would not charge,I recieved the 2nd one with the same results.The battery comes fully charged and worked fine but It will not re-charge. The charging orange LED just blinks every five seconds. Tech support was useless, They lie and say the have no history of problems with the A85 series,I told him i read where the A75 series had the same problems. Any suggestions?

  2. 30
    Erica Says:

    I’m finding that if the power plug becomes unplugged it switches to battery use, but when I replug it, my computer freezes. This has happened too many times to count and the only way I deal with it is by restarting. Is there something wrong? I have a satellite M40/M45 (according to the manual).

  3. 29
    cj2600 Says:

    diaphus,
    I don’t have a Satellite A60 motherboard in front of me and cannot confirm haw many memory chips it has. Usually motherboards have 8 chips, 4 chips on one side and 4 ships on the other but I’m not sure about the Satellite A60 board.
    You don’t know witch RAM chip is failing and probably will have to remove all 8 chips. Continue at your own risk. :) If you decide to remove them and your repair is successfully (or not), please let us know about your experience.

  4. 28
    diaphus Says:

    What a useful page!
    Two weeks ago my SA60 toshiba seemed completley unuseful, so i decided to open it. I found the dust problem mentioned here. I cleaned it and after that the noise from the fan and shutdowns stopped. Unfortunately, the memory problem continue. I’ll try the Justin’s solution (comment 19 and 23), but I have a doubt: how many chips of integrated RAM memory do the motherboard have? Justin mentioned 4 chips, but I found 8 chips, 4 in one side and 4 in the other.
    I would appreciate your help.
    Thanks
    Sergio

  5. 27
    cj2600 Says:

    bottleman,

    I’m wondering what could cause that… shouldn’t bad memory be bad all the time?

    It depends. Sometimes memory fails intermittently, it can pass the test 3 times in a row but on the 4th try it will fail.

  6. 26
    bottleman Says:

    Thanks so much for this article. At least I have some leads now!

    For about 6 months I’ve had problems similar to Damas (comment 20) with my Satellite A65-S126 — freezing screens, page faults in Windows, corrupted system files. The weird thing is the problems appeared irregularly. Initially I thought it was a Windows driver problem, which convinced me to switch my system to a dual-boot linux/windows laptop. For some reason performance has been better in linux (i’m using ubuntu 7.04 now). Eventually Windows stopped booting because it said system files were corrupted but Linux was more reliable.

    Unfortunately, the OS switch hasn’t always been enough. On some days it’ll take like 10 tries to boot up linux… failing with “kernel panics” and other stuff, then it will work just fine. (?!)

    I finally did the memtest the other night… I ran it like 5 times and the first time there were tens of thousands of errors. Then the other times there were zero errors. I’m wondering what could cause that… shouldn’t bad memory be bad all the time?

  7. 25
    cj2600 Says:

    Paul Clark,

    If a problem is determined to be motherboard related, what is usually more cost-effective: to replace the motherboard, or to buy a new laptop?

    It depends. If you can find a cheap working motherboard and replace it yourself, repair it. But I wouldn’t pay full retail price for a “new” refurbished motherboard to fix a Satellite A65 computer.

    Some laptop repair companies offer board-level repairs – do you know of any web resources to learn how to do this?

    Nope, I don’t.

  8. 24
    Paul Clark Says:

    CJ, great site, a couple of general questions re laptop repair: 1) If a problem is determined to be motherboard related, what is usually more cost-effective: to replace the motherboard, or to buy a new laptop? 2) Some laptop repair companies offer board-level repairs – do you know of any web resources to learn how to do this? Thanks, Paul.

  9. 23
    cj2600 Says:

    Hey Justin,

    i grabbed some chipquik (special stuff for desoldering smd chips) and removed the 4 chips that were the onboard ram- and hey guess what the unit works perfect

    Thank you for the information. I’ll try it myself as soon as I can find a motherboard with bad onboard RAM.

  10. 22
    justin Says:

    yep- i had nothing to loose- the motherboard needed replaced so i thought to myself- what if i removed the memory and installed a stick of ram in the expansion module- i grabbed some chipquik (special stuff for desoldering smd chips) and removed the 4 chips that were the onboard ram- and hey guess what the unit works perfect- it would boot before but when i tried to restore kept getting acpi error which i thought was a bios problem- this is kinda difficult- but i work on tvs for a living and computers for fun so maybe not for the amatuer- but it worked and the unit is fully functional- is there a section for dells here? i have 2 that i’ve been unsuccessful in repairing- inspiron 2650 and 2200

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