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Laptop Repair Help

Laptop does not start. Fixing the problem.

If your laptop does not start at all or it starts but will not boot properly, it’s possible that you can fix the laptop at home without taking it to a repair center. Here are some troubleshooting tips for you. I’m not sure if I can cover all situation at once, so I will update this post as more examples come into my mind.

Situation 1.

The laptop appears to be dead. You plug the AC adapter but the LEDs (power light, hard drive light, battery charge light, etc…) do not light up and the laptop will not react at all if you press on the power button.

First of all in this situation check the AC adapter. You can test the output voltage with a voltmeter. If you cannot do that, find a known good AC adapter and use it for testing the laptop. It is possible the laptop appears to be dead because the AC adapter is bad (and the battery is discharged). If you know that the AC adapter is working properly and it outputs correct voltage but the laptop is still dead, most likely you have a power issue on the motherboard (or power board on some laptops) and it has to be replaced.
If you have to replace the AC adapter, make sure you use a correct one. The output voltage must be exactly the same as on the original adapter. The output amperage has to be the same as on the original adapter or higher, but not lower.

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Finding notebook spare parts

Here’s a good way to find inexpensive spare parts for your laptop or notebook computer. In most cases laptop parts are not interchangeable (except memory and hard drives) and it’s very important to use a correct part for repair or your computer will not work properly. You should search for spare parts by the part number.

1. Finding part number.
SparePartsWarehouse can help you to find the part number. On this website you can search for notebook parts by vendor. You’ll find part numbers for Compaq, HP, IBM, Sony and Toshiba notebooks.
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Toshiba Satellite A60 and A65 problems

Let’s talk about problems typical for Toshiba Satellite A60 and A65 notebooks. Do you own one of these laptops? Is it working fine for you?
Here are some typical issues I’ve notices with this model.

1. First of all - overheating
Does your laptop shuts down without any reason when you ran CPU intensive programs? If yes, then most likely it happens because the laptop overheats. It happens because overtime the heatsink gets clogged with dust. A layer of dust collects between the cooling fan and the heat sink (dashed line on the picture) and heat produces by the processor gets trapped inside the laptop. As a result of that, the processor overheats and the laptop shuts down.
Clogged fan

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Accessing notebook hard drive using USB enclosure

If for some reason your notebook fails to boot and you need to access data on the hard drive (I assume there is nothing wrong with the hard drive itself), you can use an external USB enclosure. This method is very simple and could be very useful when you need an emergency access to your data on the hard drive.
First of all you’ll have to buy an external USB enclosure for notebook hard drives. These enclosures are inexpensive and usually you can buy them in any local computer store. You also can find a wide variety of external enclosures on the Internet. Make sure to buy a correct one, enclosures for ATA and SATA hard drives are different (the connector inside the case will be different). Usually the enclosure includes the case and the USB cables.

External USB enclosure

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A key fell off the laptop keyboard. Fixing the problem.

One or more keys fell off the laptop keyboard and you are not sure how to put them back? Don’t worry, most likely you can fix the keyboard and it’s not necessary to buy a new one. There is no universal repair guide because all keyboards are different. Here’s what I usually do in this case.
Situation 1. The key cap and key retainer fell off the keyboard and you cannot figure out how to assemble them back.

Laptop key fell off

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HP Compaq laptop manuals with step-by-step disassembly instructions

Fixing a HP/Compaq laptop yourself? Need some help with taking the laptop apart? Here are links to manuals with step-by-step disassembly instructions. All these manuals are available from the HP website.

Here’s how to get the manual:
1. Follow the link
2. Select your model
3. Go to manuals
4. Find the maintenance and service guide and open it up (pdf file, some of them are huge)
5. Go to Removal and Replacement procedures chapter, you’ll find disassembly instructions in there

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How I took apart and repaired my notebook LCD screen with water damage

Yesterday took apart and repaired my notebook LCD screen with water damage. The screen itself was working just fine but it had two different problems.

- previous owner spilled water on the laptop. Somehow the water got inside the LCD screen and left stains inside the screen. The water marks were very noticeable on a white background and it was very irritating.
- the screen also had dust and lint inside also very noticeable on a white background. I have no idea how it got in there but I decided to clean it up too.

To fix both problems I had to open up the LCD screen. This was my first experience on opening a notebook screen. I was pretty confident because I didn’t really care if I break the screen, I just wanted to know if it’s possible to fix it.

Warning: the LCD screen can be easily damaged if you open it up. If you do something wrong the screen might become completely unusable and you’ll have to buy a new screen. It’s very expensive. Think twice before you decide opening the screen. Continue at your own risk.

Here’s my Dell Latitude D610 notebook with water damaged screen I’m going to take apart.
First of all remove the battery from the notebook.

Laptop screen repair

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Screen inverter replacement. Fixing laptop backlight problem.

Do you have a problem with the backlight on your laptop? If yes, you are not alone, that’s one of the most common laptop problems. In most cases the screen inverter is the culprit. Here are some LCD screen backlight failure symptoms that could be related to a bad inverter board:

- Laptop boots as usual but after some time the screen blacks out. You still can see an image on the screen but it’s very dim. You might even use a flashlight to see it better. Sometimes the backlight comes back for a while but then goes off again. In some cases you can turn the backlight on if you tap rapidly on the lid close switch.
- The screen always stay black and the backlight never comes on but you still can make out an image on the LCD. It’s dark, but the image is still there.
-In some cases you might hear a buzzing noise coming from the area where the inverter board is located, it’s on the bottom part of the display assembly.

NOTE: if you cannot see an image on the screen, most likely you have a different problem and there is nothing wrong with the screen inverter.

Other related articles:
Laptop has bad video on the LCD screen. What is wrong?
Notebook display assembly diagram. How image appears on the screen.
How to troubleshoot and fix laptop video problems
How to replace laptop backlight lamp (CCFL)

Here’s an example of replacing the FL inverter board on an IBM ThinkPad T41 notebook. This guide will work fine for any other IBM notebook. Replacing screen inverter on other notebooks like Dell, HP, Toshiba, etc… will not be much different.

Replacing inverter board on IBM ThinkPad T41

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Very strange hard drive failure symptoms

A few days ago I had to repair a notebook with symptoms that didn’t look like a hard drive failure at all. But the problem was fixed after I replace the hard drive.

Hard drive failure

It was Toshiba Satellite A70-S249 notebook with the following problem.
When I press on the power button, the laptop starts up as usual and a red Toshiba logo appears on the screen. After a moment the logo disappears and the screen turns black without any faint image and flashing cursor. The blue light around the power button stays on and fans continue to spin normal but nothing appears on the screen. I noticed that the hard drive LED blinks green on the startup and after that shows no activity at all. After a closer inspection I noticed that the screen is not completely black (like dead black), it didn’t have any image on it but it had a very faint backlight (I would say about 3-5% of normal brightness). I was able to see that there is some backlight after I pressed on the lid close switch and the screen turned to completely black.

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IBM ThinkPad computer hardware maintenance manuals

HMM will provide you instructions for troubleshooting, diagnostics, removal and replacement laptop hardware. All IBM HMMs are publicly available. You can find HMM for your laptop on the IBM website or you can follow the link below. All HMMs are in pdf format, so you can download them and use at your convenience. For hardware replacement instructions find “Removing and replacing a FRU” chapter.

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